Poly CCX 700 – Business Media Video Phone Open SIP

Product Overview

The Poly CCX 700 video desk phone is the only member of the CCX family with a camera built into the phone itself, pairing a 4 megapixel sensor that captures 1080p at 30 fps with the same 7-inch 1024 x 600 touchscreen used across the CCX 600 line. Part number 82Z83AA runs Open SIP firmware and is PoE-enabled, so it registers to any standards-based call platform and takes power from the access switch without an AC adapter. It is specified for executive offices, managers, and any desk where video calling needs to happen without occupying the workstation — the phone handles the call independently of whatever the PC is doing. A mechanical privacy shutter covers the lens when video is not in use, which is the detail that gets this phone approved in offices where a desktop webcam would not be.

Product Description

The camera is the entire reason to specify a CCX 700 over a CCX 600. It is a 4 megapixel sensor encoding H.264 AVC and H.264 High Profile at 1080p30, with automatic exposure and white balance, autofocus from 8 cm to infinity, and 4x electronic zoom of which 1.4x is lossless. Autofocus and auto-exposure matter more on a desk phone than they do on a room system: the user is close to the lens, lighting is whatever the office happens to have, and nobody is going to adjust settings before a call. The privacy shutter is mechanical rather than a software toggle, which is what security and facilities teams generally want to see before approving a camera on every desk.

Everything else is the proven CCX platform. A 7-inch multi-touch LCD at 1024 x 600 in a 16:9 layout with on-screen virtual keyboard, adjustable font sizing, and Microsoft Exchange calendaring puts contacts, meetings, and the current call one tap away, and a dedicated applications button reaches installed apps directly. Poly HD Voice and Acoustic Clarity carry TIA-920 wideband audio from 100 Hz to 20 kHz across handset, speakerphone, and headset paths; Poly Acoustic Fence removes background noise on the handset and wired headset while NoiseBlockAI suppresses it on the speakerphone during full-duplex conversation. An adjustable base height sets the camera angle correctly for a seated user, which is a real consideration when the phone is also the camera.

For deployment, the Open SIP firmware implements IETF SIP per RFC 3261 and companion RFCs with SDP, RTP, RTCP, and SRTP, and supports server-based central provisioning over FTP, TFTP, HTTP, or HTTPS with DHCP setup, DNS-SRV lookups, and call server redundancy. A two-port Gigabit Ethernet switch spanning LAN and PC ports lets the workstation share the desk drop, and integrated Wi-Fi across 2.4 GHz and 5 GHz covers desks the cabling never reached. Bluetooth 4.2, a USB Type-A 2.0 port, a USB Type-C 2.0 port, and a dedicated RJ-9 jack cover the headset fleet. Because this SKU is PoE-enabled and ships without an adapter, desks outside PoE coverage need the Poly 25W power supply — worth planning for, since a video-capable phone is a poor candidate for an underpowered switch port. Wall installations use the Poly CCX 600/700 wall mount bracket, busy desks add the Poly CCX EM60 expansion module, and shared rooms on the same SIP platform are better served by a Poly Trio C60 conference phone.

Key Features

• Integrated 4MP Camera — A built-in 4 megapixel camera lets a user place a video call from the phone itself, without occupying the workstation or a separate webcam.
• 1080p at 30 fps — Full HD video encoded with H.264 AVC and H.264 High Profile keeps far-end quality usable on standard office bandwidth.
• Mechanical Privacy Shutter — A physical shutter covers the lens when video is not in use, which is what security and facilities teams want before approving desk cameras.
• Autofocus and Auto Exposure — Autofocus from 8 cm to infinity with automatic exposure and white balance handles close desk framing and whatever office lighting exists, with no user adjustment.
• 4x Electronic Zoom — Electronic zoom up to 4x, of which 1.4x is lossless, allows framing adjustment without moving the phone.
• 7-Inch Color Touchscreen — A 1024 x 600 multi-touch LCD with virtual keyboard and adjustable font sizing keeps contacts, meetings, and the active call one tap away.
• Open SIP Firmware — IETF SIP per RFC 3261 with SDP, RTP, RTCP, and SRTP registers the phone to any standards-based call platform.
• Microsoft Exchange Calendaring — Calendar integration surfaces the day's meetings on the phone display alongside contacts and call history.
• Poly HD Voice with Acoustic Clarity — TIA-920 wideband audio from 100 Hz to 20 kHz with full-duplex echo cancellation on every audio path.
• Poly Acoustic Fence and NoiseBlockAI — Background noise is removed on the handset and wired headset and suppressed on the speakerphone mid-conversation.
• Adjustable Base Height — The stand sets both the display viewing angle and the camera angle correctly for a seated user.
• Two-Port Gigabit Ethernet Switch — LAN and PC ports let the workstation connect through the phone, keeping one switch port per desk.

Typical Applications

• Boardroom
• Conference room
• Commercial meeting space
• Huddle room
• Multi-purpose room
• Government space

Technical Specifications

Frequently Asked Questions

What does the CCX 700 do that the CCX 600 does not?
The CCX 700 has an integrated 4 megapixel camera that captures 1080p at 30 fps with a mechanical privacy shutter. The CCX 600 is audio only. Display size, Open SIP firmware, ports, and audio processing are otherwise comparable, so the camera is the deciding factor.

Is the privacy shutter physical or software-controlled?
It is a mechanical shutter that physically covers the lens. This is generally what security and facilities teams require before approving cameras at every desk, since it is verifiable by eye rather than dependent on firmware state.

Does this phone ship with a power supply?
No. Part number 82Z83AA is PoE-enabled and ships without an AC adapter. Because a video-capable phone is a poor candidate for a marginal switch port, confirm PoE budget at the access layer or order the Poly 25W power supply alongside it.

Which call platforms support video on this phone?
The phone runs Open SIP firmware and encodes H.264 AVC and H.264 High Profile, so video calling works with SIP platforms that support standards-based H.264 video. Confirm video capability with the call platform vendor before deployment, since some hosted voice services carry audio only.

How does it fit into an existing AV and network design?
Each phone needs one Ethernet drop to a PoE switch port, and the built-in two-port Gigabit switch lets the workstation connect through the phone. It supports 802.1Q VLAN tagging with 802.1p and Layer 3 TOS marking, VLAN discovery through CDP, DHCP, or LLDP-MED, and 802.1X authentication with SRTP media encryption.

Can it be wall mounted?
Yes. The Poly CCX 600/700 wall mount bracket is the supported accessory. Note that wall mounting fixes the camera angle, so confirm the mounting height suits the users who will be on video from that position.

How are large deployments provisioned?
Through server-based central provisioning over FTP, TFTP, HTTP, or HTTPS with DHCP network setup and DNS-SRV lookups, plus provisioning and call server redundancy. Staged phones can be shipped to site and register on first boot.

What warranty and support are included?
The phone carries the Poly one-year limited warranty. HP Poly+ service agreements are available separately for extended coverage and advance hardware replacement; contact Creation Networks for the appropriate tier.