Poly 25W Power Supply – CCX 500/505/600/700 and Edge E500

Product Overview

The Poly 25W power supply (86P04AA#ABA) is the OEM AC adapter for Poly CCX 500, CCX 505, CCX 600, and CCX 700 business media phones and the Poly Edge E500 IP phone. It converts 120 V AC to a regulated 48 V DC output at 0.52 A, supplying the 25 W these touchscreen endpoints require when Power over Ethernet is not available at the desk position. Order it for desks served by non-PoE switches, for phones bought in PoE-only configurations that ship without an adapter, and as a shelf spare for multi-floor VoIP deployments. The kit includes the power cord, so the desk install needs no additional cabling.

Product Description

Compatibility is the whole question with a desk phone power supply, and this one is narrow and specific. HP Poly lists 86P04AA as the power supply for the CCX 5xx, CCX 600, and CCX 700 business media phones and for the Edge E5xx and Edge V8xx series, which in the North American catalog covers the Poly CCX 600 Open SIP desk phone, the Poly CCX 700 video desk phone, and the Poly Edge E550 IP phone. It is a 48 V DC supply, not the 5 V unit used by the smaller VVX and CCX 350/400 phones, so the two are not interchangeable and ordering by phone family rather than by connector shape avoids a return.

Most CCX and Edge SKUs are sold in two builds: a PoE-only configuration that arrives with no adapter in the box, and a "with power supply" configuration that includes one. This listing is the part that closes the gap on the first build. In a mixed deployment an IT team typically standardizes on the PoE-only phone SKU for floors served by PoE switches and adds this adapter only at the desks, reception counters, and conference credenzas that sit on legacy access switches. Because it is the OEM part rather than a generic 48 V brick, it matches the barrel tip, polarity, and regulation the endpoint expects, which matters for phones with color touchscreens and attached expansion modules that draw close to the 25 W ceiling.

For AV and telecom integrators, the practical use is inventory planning. Keeping a small stock of 86P04AA units on the truck means a failed adapter never turns into a replaced phone, and it lets a technician commission a new desk position immediately when the network drop turns out not to be PoE-enabled. The unit is a self-contained external supply with an IEC power cord, so it can be mounted in a desk grommet tray or under a credenza without rack space.

Key Features

• 48 V DC Regulated Output — Supplies the voltage the CCX 500/505/600/700 and Edge E500 endpoints are designed around, rather than the 5 V used by smaller Poly desk phones.
• 25 W Capacity — Provides enough headroom for a color touchscreen phone with an attached camera or expansion module running at full brightness.
• Non-PoE Desk Support — Powers phones at desk positions served by legacy access switches that do not supply Power over Ethernet.
• OEM Part — Matches the connector, polarity, and regulation the Poly endpoint expects, which a generic replacement brick does not guarantee.
• Power Cord Included — Ships as a complete kit so the installer does not need to source a separate mains lead.
• Deployment Spare — Stocking a few units lets a technician recover a dead desk position without swapping the phone itself.
• 120 V AC Input — Built for North American commercial power, matching the region the phones in this listing are sold into.

Technical Specifications