Now included as part of every Q-SYS system
Remotely access any user control interface from a web browser without sending a technician on site.
Q-SYS Reflect Plus expands on the standard Q-SYS Reflect monitoring capabilities to add optional enterprise-level remote system management and control capabilities.
Track system status over time, see your most and least reliable systems, and view and export reliability reports
Make smarter technology and investment decisions with space usage insights—using existing Q-SYS device sensors and calendar data (Google or Microsoft) --- no extra hardware needed
| Reliability & Uptime REFLECT PLUS | |||
|---|---|---|---|
| Real-time Q-SYS Core status monitoring | ✔ | ✔ | |
| Real-time peripheral status monitoring | ✔ | ✔ | |
| Alerts & notifications with webhooks and email integration | ✔ | ✔ | |
| Assets Table | ✔ | ✔ | |
| Remote System Configuration | |||
| Single license activation | ✔ | ✔ | |
| Bulk data export | ✔ | ✔ | |
| Remote User Control Interface access | ✔ | ||
| Remote Q-SYS Designer access | ✔ | ||
| Q-SYS Designer file backup and restoration | ✔ | ||
| Remote Core Manager/system management | ✔ | ||
| System notes and files | ✔ | ||
| Security & Continuity | |||
| Per system security patches | ✔ | ✔ | |
| Single sign-on | ✔ | ✔ | |
| Data & Reports | |||
| Q-SYS Reflect API | ✔ | ✔ | |
| Global map view and flexible hierarchy view for managing spaces and their relationships | ✔ | ✔ | |
| Browse, filter, and analyze system statuses | ✔ | ✔ | |
| Live ranking of systems based on uptime, faults, and offline time | ✔ | ||
| Historical system status reliability visualizations | ✔ | ||
| Space usage trends and patterns from calendar data (Google or Microsoft), device sensor insights, and system usage metrics | ✔ | ||
CREATION CARE AV SUPPORT | PRE-PAID LIVE SUPPORT | AV SERVICE CALLS |
Call for Pricing | Call for Pricing | Call for Pricing |
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REMOTE TECHNICAL SERVICES$280+/hr
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Learn More: AV Preventative Maintenance Report
Have questions, we have answers, our design and engineering resources are happy to help with design and integration advice.
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We understand that purchasing an AV system for your organization can be a sizable investment not only in your company but financially. That’s why excellent commercial AV maintenance and support is essential to keeping everything running as it should and is the key to getting the best return on your original investment. While a manufacturer’s warranty is critical, you should know that manufacturer warranties are only good for “depot service.” This means they don’t cover ANY onsite or remote support, including troubleshooting, dismounting, and re-installing malfunctioning equipment, consumable (e.g., lamp) changes, or manufacturer-recommended routine equipment maintenance.
Choose Creation Networks Technology Room Solutions and our AV team will provide professional AV support solutions to keep your workplace operations running smoothly. Depending on the level of support you need, our expert Support personnel – Engineers, Programmers, and Technicians – will keep you covered with remote monitoring, remote and onsite trouble resolution, and preventive maintenance visits, increasing the lifespan of your systems and eliminating the stress and cost of unnecessary downtime.
Our AV experts have earned their professional certifications to design, build, and manage the best AV services for you. View Our Certifications
Choose from products and national brands to find the right technology for your needs. View Our Vendor Partners