Poly CCX 600 – Business Media Phone Open SIP with NA PSU

Product Overview

The Poly CCX 600 Open SIP phone with power supply is the executive-class CCX desk phone configured for sites where PoE is not available at every desk. Part number 84C17AA#ABA ships with a North American AC adapter in the box, so it deploys onto branch offices with legacy unmanaged switching, retail and warehouse counters, and phased refurbishments without a separate accessory order or a delivery dependency. Open SIP firmware registers the phone to any standards-based SIP call platform, and a 7-inch 1024 x 600 touchscreen supports up to 24 lines or SIP registrations. The phone still accepts PoE where it exists, so the same unit can move to a powered desk later without being replaced.

Product Description

Power delivery is what separates this SKU from the other Open SIP CCX 600 part numbers, and it is a more common constraint than commercial buyers expect. Access-layer PoE is rarely uniform across a real estate portfolio: a headquarters refresh may cover every floor while a leased branch, a satellite clinic, a construction trailer, or a retail back office still runs an unmanaged switch with no power injection at all. Specifying 84C17AA#ABA for those locations removes the adapter from the accessory line, removes the risk that the phone arrives before the power supply does, and lets a single technician complete the install in one visit. Where PoE is present, the phone uses it and the adapter simply stays in the box as a spare.

The Open SIP firmware makes the phone platform-neutral. It implements IETF SIP per RFC 3261 and companion RFCs with SDP, RTP, RTCP, and SRTP, and supports server-based central provisioning over FTP, TFTP, HTTP, or HTTPS with DHCP network setup, DNS-SRV lookups, and provisioning and call server redundancy. For an integrator running a multi-tenant estate or a hosted UCaaS provider shipping to end customers, that means one hardware SKU staged from a config server serves any compliant SIP platform. Buyers with Trade Agreements Act obligations should note this is the commercial build and should specify the GSA/TAA Open SIP CCX 600 part number instead.

The endpoint itself matches the rest of the CCX 600 family. A 7-inch multi-touch LCD at 1024 x 600 with on-screen virtual keyboard, adjustable font sizing, and dark mode makes 24 line appearances practical to work from, and an adjustable base height sets the viewing angle for a desk or a raised counter. Poly HD Voice and Acoustic Clarity carry TIA-920 wideband audio from 100 Hz to 20 kHz across handset, speakerphone, and headset paths; Acoustic Fence removes background noise on the handset and wired headset while NoiseBlockAI suppresses it on the speakerphone. Bluetooth 4.2, USB Type-A and Type-C ports, and a dedicated RJ-9 jack cover existing headsets, and a two-port Gigabit Ethernet switch spanning LAN and PC ports lets the workstation share the drop. Additional adapters for later phases are stocked as the Poly 25W power supply. High-volume desks add the Poly CCX EM60 expansion module, wall installs use the Poly CCX 600/700 wall mount bracket, and shared rooms on the same SIP platform take a Poly Trio C60 conference phone.

Key Features

• North American Power Supply Included — The AC adapter ships in the box, so branch offices and counters without PoE deploy in a single visit with no accessory dependency.
• PoE Also Supported — The same unit uses Power over Ethernet where it exists, so a phone can be redeployed to a powered desk later without replacement.
• Open SIP Firmware — IETF SIP per RFC 3261 with SDP, RTP, RTCP, and SRTP registers the phone to any standards-based call platform rather than one vendor's cloud.
• Up to 24 Lines — Support for 24 line appearances or SIP registrations covers executives, assistants, and shared-line arrangements.
• 7-Inch Color Touchscreen — A 1024 x 600 multi-touch LCD with virtual keyboard and adjustable font sizing makes many line appearances readable at a glance.
• Central Provisioning with Redundancy — FTP, TFTP, HTTP, and HTTPS provisioning with DHCP and DNS-SRV lets staged phones ship straight to a branch and register on first boot.
• Poly HD Voice with Acoustic Clarity — TIA-920 wideband audio from 100 Hz to 20 kHz with full-duplex echo cancellation on every audio path.
• Poly Acoustic Fence and NoiseBlockAI — Background noise is removed on the handset and wired headset and suppressed on the speakerphone.
• Two-Port Gigabit Ethernet Switch — LAN and PC ports let the workstation connect through the phone, keeping one switch port per desk.
• Integrated Wi-Fi and Bluetooth 4.2 — 802.11a/b/g/n on 2.4 GHz and 5 GHz plus Bluetooth headset pairing for desks the cabling never reached.
• Accessibility Compliance — Hearing aid compatibility to ITU-T P.370 and TIA 504A, ADA Section 508 Subpart B 1194.23, and TTY adapter support.

Typical Applications

• Commercial meeting space
• Conference room
• Boardroom
• Multi-purpose room
• Training room
• Government space

Technical Specifications

Frequently Asked Questions

What exactly is included that the other Open SIP CCX 600 SKUs do not have?
Part number 84C17AA#ABA ships with a North American AC power supply in the box. The other Open SIP CCX 600 part numbers are PoE-enabled only and ship without an adapter, which means an extra accessory line and an extra delivery to track for any desk without PoE.

Can this phone still run on Power over Ethernet?
Yes. PoE is supported, so the phone can be installed on a powered switch port with the adapter kept as a spare, and it can be redeployed to a PoE desk later without being replaced.

Which call platforms will it register to?
Any platform implementing standard SIP. The phone supports IETF SIP per RFC 3261 and companion RFCs, SDP, RTP, RTCP, and SRTP, which covers hosted UCaaS providers and on-premises IP-PBX systems. It is not the Microsoft Teams-native build; that is a separate part number.

Is there a TAA-compliant version for government orders?
Yes. The GSA/TAA Open SIP CCX 600 is a separate part number carrying Trade Agreements Act sourcing documentation. This part number is the commercial build and will not satisfy a TAA clause.

How are branch deployments provisioned without sending a technician?
Server-based central provisioning over FTP, TFTP, HTTP, or HTTPS with DHCP network setup and DNS-SRV lookups lets a staged phone register itself on first boot. Provisioning and call server redundancy cover failover between servers.

Can the workstation share the phone's network drop?
Yes. The two-port Gigabit Ethernet switch spans LAN and PC ports at 10/100/1000 Base-TX, so a one-drop-per-desk cabling plan supports both devices — which matters most at exactly the kind of legacy branch site this SKU targets.

Can a reception or dispatch desk get more line keys?
Yes. The Poly CCX EM60 expansion module attaches to the CCX 600 and adds programmable line keys with busy-lamp fields for attendant and front-office positions.

What warranty and support are included?
The phone carries the Poly one-year limited warranty. HP Poly+ service agreements are available separately for extended coverage and advance hardware replacement; contact Creation Networks for the right tier for a multi-site rollout.