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Epiphan 3-Year Support Plan for Pearl-2 Rackmount Twin

Regular price $3,987.00
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Epiphan  |  SKU: ESP1203

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Epiphan's 3-Year Support Plan extends the standard one-year warranty on your Epiphan Pearl-2 Rackmount Twin to a full three years. The plan includes phone support for the three-year period, firmware upgrades, and advanced product replacement. In the standard one-year warranty, product replacement is offered only after your defective unit has been received. But with advanced replacement, a replacement unit is sent to you as soon as a problem has been diagnosed in troubleshooting and an RMA request has been filed.

Phone support is offered Monday through Friday, 8:30am to 5pm Eastern Standard time out of the Ottawa, Canada office. This 3-Year Support Plan must be purchased while your product is still under original warranty, and the three-year period begins from the date your product was originally shipped.

Key Features
  • Extends Original Warranty to 3 Years
  • Priority 3-Year Phone Support
  • Advanced Product Replacement
  • Remote Support; Free Firmware Upgrades

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