Epiphan 3-Year Support Plan+ for Pearl-2 Rackmount Twin

Epiphan SKU: ESP1204
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Sale price$4,785.00


The Epiphan 3-Year Support Plan+ extends the standard one-year warranty on your Epiphan Pearl-2 Rackmount Twin to a full three years. The plan includes priority phone support for the three-year period, remote support, firmware upgrades, and advanced product replacement. In the standard one-year warranty, product replacement is offered only after your defective unit has been received. But with advanced replacement, a replacement unit is sent to you as soon as a problem has been diagnosed in troubleshooting and an RMA request has been filed.

Phone support is offered Monday through Friday, 8:30am to 5pm Eastern Standard time out of the Ottawa, Canada office. Eligibility for priority phone support puts you among the first in line to receive service. This 3-Year Support Plan+ must be purchased while your product is still under original warranty, and the three-year period begins from the date your product was originally shipped.

Key Features
  • Extends Original Warranty to 3 Years
  • Priority 3-Year Phone Support
  • Advanced Product Replacement
  • Remote Support; Free Firmware Upgrades

At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.

  • Most in-stock orders placed Monday-Friday before 1PM PST ship the same day. Orders placed after 1PM will ship the next day of business. General restrictions apply; please see our full shipping policy here.
  • We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.

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