Creation Multilingual Messaging Phone Listening Kit – 4 Languages

What is the Creation Multilingual Messaging Phone Listening Kit – 4 Languages?

The Creation Multilingual Messaging Phone Listening Kit – 4 Languages is the hardware that streams every language of your venue announcements to guests' own phones at the same moment. It contains two Listen Technologies LW-170-02-09 ListenWIFI Dante servers and two LW-327 rack-mount kits, giving four Dante channels: one for each language in a Small or Medium content package. The loudspeakers carry the house language while guests hear their own language in the free ListenWIFI app.

How does the Creation Multilingual Messaging Phone Listening Kit work?

Each language of a message plays from your Q-SYS Core to its own language zone, and each zone is sent over Dante to its own channel on a ListenWIFI server. When a message is triggered by a schedule, a page-station button or a contact closure, every language starts at the same moment, so guests no longer wait through other languages.

The servers are set up with a single multilingual channel, so the ListenWIFI app plays the language that matches each guest's preference, and guests can change it. A public-address override can also push a venue-wide announcement to every listener, interrupting whatever channel they are on. Phones connect through your venue Wi-Fi on the same network as the servers, with no internet connection needed.

Each LW-170-02-09 carries two languages, mounts in its LW-327 1RU kit and runs from its own USB-C power supply. Creation Networks configures the multilingual channel, the QR codes and the network settings with your IT team as part of the project; that engineering is quoted with your system.

How many users does the Phone Listening Kit support?

Each LW-170-02-09 server supports up to 500 listening devices, including smartphones, tablets and Listen LWR-1050 receivers, so the two servers in this kit support up to 1,000 at once. That total assumes listeners are spread across the servers; if a large crowd shares one language, Creation Networks adds a server for that language. Servers can be added at any time for more users or more languages.

Your venue Wi-Fi sets the practical limit. Each listening device uses 125 kbps, and Listen requires 802.11n or better access points with WMM enabled. Creation Networks checks access-point coverage and capacity with your IT team during the site walk.

How do guests connect with a QR code?

Guests scan a QR code on venue signage with the in-app scanner and are connected straight to the multilingual channel. First-time users can scan the code, download the free ListenWIFI app and connect in one step, with no account to create. The app then plays the guest's preferred language, which they can set once and change at any time.

Codes are generated in the ListenWIFI Manager and can be posted per room or area. Channels can also be hidden so they are only reachable by scanning a code or by an optional LA-490 location beacon, which connects phones automatically as guests move through the venue.

What are the key features of the Creation Multilingual Messaging Phone Listening Kit?

• Every language at once — Each language streams on its own channel, so every guest hears the message at the same moment as the loudspeakers.
• Follows the guest's language — The multilingual channel plays each guest's preferred language, and guests can switch it in the app.
• QR code access — One scan connects a guest to the right channel, including first-time users who do not have the app yet.
• Public-address override — Venue-wide announcements can interrupt every channel so no listener misses them.
• Location beacons — Optional LA-490 beacons switch phones to the right channel automatically by area.
• Branded venue app — The free app can carry your welcome screen, theme colors, sliding banners, channel images, links and PDF documents.
• Dante into Q-SYS — The servers take Dante or AES67 audio straight from the Q-SYS Core, with no analog outputs needed.
• Low latency — 40–60 ms system latency keeps phone audio closely in step with the loudspeakers.
• Secure and managed — Streams use TLS 1.2 security, and the ListenWIFI Manager configures servers, apps and beacons and updates firmware.
• Assistive listening too — The same servers stream to LWR-1050 receivers with neck loops for guests who need hearing assistance.

Where is the Creation Multilingual Messaging Phone Listening Kit typically used?

• Hotels and resorts
• Convention centers
• Hospitals and campuses
• Government spaces such as city halls and courts
• Visitor centers and museums
• Multi-purpose rooms and event spaces

Technical Specifications

Frequently Asked Questions

Does this kit work with my Q-SYS system?

Yes. Each language plays from its own Q-SYS language zone and is sent over Dante to the servers. A QSC Core Nano includes enough Dante channels for up to eight languages. Browse the full Listen Technologies range for other ListenWIFI options.

Do I need a content package as well?

Yes. The kit streams the messages; the Creation Multilingual Messaging content package provides the translated and voiced messages themselves.

Do guests need internet access or an account?

No. Guests' phones connect to the servers through your venue Wi-Fi, with no internet connection and no account required. Your guest network must allow phones to reach the servers, which our engineers set up with your IT team.

How many guests can listen?

Up to 500 listening devices per server, so up to 1,000 with this kit. Creation Networks sizes the servers and your Wi-Fi coverage to your crowd during the site walk.

Can the app carry our venue's branding?

Yes. The free ListenWIFI app can show your welcome screen, colors, banners, channel images, links and PDF documents, all set in the ListenWIFI Manager.

Is installation included?

The kit is the hardware. Configuration, QR codes, network setup and commissioning are quoted with your project.

How do I order?

Call 888.230.3661 x 200 or email sales@creationnetworks.net, and we confirm the right kit for your languages and venue.