The existing presentation room had become a bottleneck for effective communication:

• An aging projection screen and projector that struggled with brightness, resolution, and reliability during daytime training sessions.
• Poor audio coverage and inconsistent speech intelligibility, especially problematic during multi-speaker presentations and hybrid meetings.
• Outdated wireless microphones with frequent dropouts and limited range.
• Complex, fragmented controls that required technical staff support, creating delays and frustration for busy firefighters and command staff.
• Limited support for modern hybrid Microsoft Teams meetings with remote participants.

The department needed a future-proof solution that would deliver crystal-clear audio and video while remaining simple enough for any staff member to operate under pressure.

“El Dorado Hills Fire Department Command & Training Room – Large-scale video wall with real-time mapping, department branding, and live camera feeds.”

Creation Networks engineered a comprehensive, integrated AV system specifically tailored for the demanding environment of a fire department. The design prioritizes reliability, ease of use, and crystal-clear communication while maintaining a professional aesthetic suitable for a public safety facility.

Technology Used

• Large-Format Video Wall: The outdated projection screen and projector were replaced with a seamless, high-brightness professional LED video wall. This delivers sharp, vibrant 4K+ visuals with excellent contrast and wide viewing angles, ensuring every attendee — from the front row to the back of the room — has a clear view during presentations, training videos, incident reviews, and live camera feeds.

• QSC Audio Ecosystem: A complete QSC professional audio system was installed, featuring Q-SYS DSP for advanced signal processing, Q-SYS network amplifiers, and a distributed array of QSC speakers. The system provides uniform, high-intelligibility sound coverage throughout the large space, with exceptional speech clarity for briefings and powerful, clean reproduction for training videos and guest speakers.

• Shure Wireless Microphone System: Multiple Shure wireless handheld and lapel microphones were deployed, offering reliable, interference-free performance with long battery life and excellent audio quality — critical for multi-speaker presentations and panel discussions.

• Q-SYS Unified Control System: At the heart of the room is the Q-SYS platform, serving as the central control system. A sleek, wall-mounted Q-SYS touch panel provides intuitive, one-touch control with custom programmed presets including:

  • Training Mode
  • Presentation Mode
  • Hybrid Microsoft Teams Meeting
  • Full Room Audio / Speech Reinforcement
  • Recording / Livestream Mode
  • System Shutdown

  The Q-SYS system intelligently routes audio and video sources, automates room configurations, and integrates all components into a single, reliable platform.

• Microsoft Teams Rooms Integration: Full native support for high-quality hybrid meetings, allowing seamless collaboration with remote team members, other agencies, and subject matter experts.

This fully networked, software-based architecture ensures maximum uptime, remote monitoring capabilities, and straightforward future expansion.

From fire departments and emergency operations centers to city halls and training facilities, Creation Networks specializes in designing and installing mission-critical audiovisual systems that perform when it matters most.

Ready to upgrade your training, board, or command room? Contact Creation Networks today for a consultation. Let us help you implement reliable, intuitive AV technology that supports your team’s important work.

Visit creationnetworks.net

Creation Networks – Designing the Future of AV for Public Safety.