Williams AV DWS TGS 10 400 ALK – Digi-Wave Tour Guide System for 11

Product Overview

The Williams AV DWS TGS 10 400 ALK is a wireless tour guide system for one guide and up to 10 listeners, built on the Digi-Wave 400 digital spread-spectrum platform. It is an entry point into Digi-Wave tour guide audio for facility tours, training walkthroughs, and small-group communication, pairing a DLT 400 transceiver with 10 alkaline-powered DLR 400 ALK receivers. The system operates license-free on the 2.4 GHz band with frequency hopping, deploys with no installation or base station, and ships complete in a CCS 056 DW 11 hard carry case.

Product Description

The Digi-Wave 400 Series is a digital spread-spectrum (DSS), simultaneous two-way wireless communication system. Its frequency-hopping algorithm avoids interference from Wi-Fi and other 2.4 GHz devices and provides a secure transmission path, with optional 87+128-bit encryption, an encryption PIN, and a settings lock. The guide speaks through the DLT 400 transceiver using its built-in microphone or the included MIC 144 headset microphone, while participants listen on DLR 400 ALK receivers fitted with EAR 022 surround earphones.

The ALK receivers run on two AAA alkaline batteries with up to 30 hours of life, so there is no charging station to manage — a practical advantage for rental programs, outdoor tours, and facilities without convenient power for chargers. Each receiver's LCD shows battery level, signal strength, and group/channel number for quick checks before a tour steps off. Operating range extends up to 900 ft (274 m) depending on conditions.

The same hardware supports two-way intercom with up to six simultaneous talkers and an unlimited number of listeners, plus language interpretation with one floor language and up to 14 translated languages. That flexibility covers plant tours, museum and campus programs, courtroom interpretation, and staff communication in noisy environments. When group sizes grow, simply add receivers — the listener count is unlimited.

For double the audience capacity, see the DWS TGS 20 400 ALK 21-user system, or browse the full Williams AV collection at Creation Networks.

Key Features

• 11-User Tour Package — One DLT 400 transceiver and ten DLR 400 ALK receivers cover a small tour group out of the box.
• Alkaline Battery Operation — Receivers run up to 30 hours on standard AAA alkaline batteries, removing charger logistics entirely.
• Digital Spread-Spectrum RF — Frequency-hopping operation on the license-free 2.4 GHz ISM band avoids interference without FCC licensing.
• Fully Portable Deployment — No base station or rack-mount components are required, so setup takes minutes at any venue.
• Encrypted Transmission — Optional 87+128-bit encryption, a secure PIN code, and a settings lock protect confidential audio.
• Receiver Status Display — Each DLR 400 ALK includes an LCD showing battery level, RSSI, and group/channel number.
• Interpretation and Intercom Modes — The platform supports up to six simultaneous talkers and one floor language plus 14 translated languages.
• Long Operating Range — Coverage extends up to 900 ft (274 m) depending on environmental conditions.
• Hard Transport Case Included — The CCS 056 DW 11 copolymer case organizes and protects the system between deployments.

Typical Applications

• Training room
• Government space
• House of worship
• Multi-purpose room
• Commercial meeting space

Technical Specifications

DLT 400 Transceiver

DLR 400 ALK Receiver

EAR 022 Earphone

CCS 056 DW 11 Carry Case

Frequently Asked Questions

Why choose the ALK version instead of the rechargeable system?

The ALK receivers use standard AAA alkaline batteries with up to 30 hours of runtime, so there is no charging station to power or transport. Carry spare batteries and the system stays in service all day.

Does this system require an FCC license?

No. It operates license-free on the 2.4 GHz ISM band using digital spread-spectrum frequency hopping, with no frequency coordination required.

Can I add more listeners later?

Yes. The Digi-Wave platform supports an unlimited number of listen-only receivers; add DLR 400 ALK or DLR 400 RCH units as group sizes grow.

Can it run language interpretation?

Yes. In interpretation mode the system supports one floor language plus up to 14 translated languages, covering multilingual tours, courtrooms, and conferences.

Is the audio secure?

Optional 87+128-bit encryption, an encryption PIN, and a settings lock are available for tours of sensitive facilities and confidential briefings.

What warranty applies?

Williams AV provides a 2-year warranty against component failure and manufacturing defects on the transceiver and receivers.