Vizrt PTAHRTC1 – ProTek Advanced Hardware Replacement, TriCaster TC1
Vizrt PTAHRTC1 – ProTek Advanced Hardware Replacement, TriCaster TC1 is backordered and will ship as soon as it is back in stock.
Vizrt PTAHRTC1 – ProTek Advanced Hardware Replacement, TriCaster TC1
What is Vizrt PTAHRTC1 ProTek Advanced Hardware Replacement?
Vizrt PTAHRTC1 is the ProTek Advanced Hardware Replacement add-on for the TriCaster TC1. Vizrt offers it as an optional extra to ProTek Standard and ProTek Professional support plans. It is aimed at TC1 owners who want to shorten downtime if the unit suffers a hardware failure.
How does Vizrt PTAHRTC1 work?
The add-on is paired with an active ProTek Standard (PTSTC1) or ProTek Professional (PTPTC1) plan for the same TC1. Once Vizrt support confirms a hardware fault, the advanced replacement process is used to restore service. Contact us to confirm the replacement process, shipping terms and coverage term before ordering.
Per the Vizrt distributor terms, ProTek is non-cancelable and non-refundable; coverage begins on purchase unless an alternate start date is requested, and it is invoiced immediately.
Vizrt now lists TriCaster Prizm as the replacement for the TC1. TC1 systems are often paired with the TC1SP Small Control Panel or 4-Stripe Control Panel, which have their own ProTek coverage.
What are the key features of Vizrt PTAHRTC1?
- Advanced hardware replacement — designed to reduce time off air after a failure.
- Add-on to ProTek — pairs with ProTek Standard or Professional.
- Model-specific — covers the TriCaster TC1.
- Flexible start — starts on purchase or a requested date.
Where is Vizrt PTAHRTC1 typically used?
- Broadcast studio
- House of worship
- Auditorium
- Government space
Technical Specifications
| Plan | ProTek Advanced Hardware Replacement |
| Covered product | TriCaster TC1 |
| Works with | ProTek Standard or ProTek Professional |
| Terms | Non-cancelable, non-refundable; starts on purchase unless another start date is requested |
Frequently Asked Questions
Do I also need a support plan?
Vizrt offers this as an optional extra to ProTek Standard or Professional, so pair it with one of them.
Does it include software updates?
Software maintenance comes from the ProTek Standard or Professional plan.
How long is coverage?
Contact us to confirm the term for your unit.
Can it be cancelled?
No. ProTek is non-cancelable and non-refundable.
Where are current TriCaster models?
See our Vizrt collection.
At Creation Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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