Vizrt PSP-4Hour – 4-Hour Professional Services Plan

Product Overview

The Vizrt PSP-4Hour is a block purchase of four hours of factory-authorized professional services for Vizrt and NewTek products, including TriCaster live production systems, Viz Engine, Viz Trio, and related platforms. This plan gives commercial AV integrators, broadcast facilities, and IT/facilities managers direct access to Vizrt's professional services team for on-site or remote commissioning, training, workflow design, installation oversight, and custom solution development. Services are valid for 18 months from purchase, with a three-week advance notice required to schedule an engagement.

Product Description

Vizrt professional services cover the full deployment lifecycle — from initial commissioning through operator training, custom automation, and ongoing workflow consulting. The PSP-4Hour plan is structured as a block purchase: four hours of professional services time that can be applied to any combination of covered service categories within the plan's 18-month validity window.

Commissioning services confirm that your Vizrt or NewTek product is properly installed, connected, and configured for your specific production workflow. This is particularly valuable for complex TriCaster deployments where video routing, audio integration, NDI configuration, and talkback systems must be validated together before going live. Vizrt's technical team reviews the installation, tests interoperability, and confirms the system is operating within Vizrt's supported configuration baseline.

Training services are factory-authorized and can be tailored to your team's experience level. Whether you're onboarding new operators to a TriCaster system, training technical staff on Viz Engine or Viz Trio, or running a custom program focused on your specific production workflow, Vizrt instructors guide the session to match your organization's needs. Interface customization and system automation services are also available — Vizrt engineers can build control automations, custom macros, and simplified operator interfaces that reduce production complexity.

Travel and travel-related expenses are not included in the plan and must be arranged separately for on-site engagements. Remote delivery is available for all service types and is the standard delivery method for most engagements. Creation Networks can help you plan and schedule your professional services engagement — contact us at creationnetworks.net or call 888-230-3661. If you need more hours, see also our 10-Hour and 20-Hour Professional Services Plans.

Key Features

• 4-Hour Block Purchase — Purchase four hours of Vizrt professional services time usable across commissioning, training, consulting, or custom solutions within 18 months.
• Factory-Authorized Training — Vizrt-certified instructors deliver standard or custom training sessions tailored to your team's role and experience level.
• Commissioning Services — Vizrt engineers validate product installation, configuration, and interoperability against your production requirements.
• Workflow Design Consulting — Vizrt professionals analyze your production workflow and recommend optimized configurations specific to your deployment.
• Interface Customization — Custom operator interfaces, macros, and simplified control layouts can be designed to match your production team's needs.
• System Automation Development — Vizrt engineers can build automation and control scripts that streamline complex production workflows.
• Remote or On-Site Delivery — Services can be delivered remotely or on-site (travel expenses billed separately for on-site engagements).
• 18-Month Validity — Hours remain valid for 18 months from the date of purchase; three-week advance notice is required to schedule an engagement.
• Applies to Vizrt and NewTek Products — Covers TriCaster systems, Viz Engine, Viz Trio, NDI tools, and other Vizrt platform products.

Typical Applications

• Broadcast studio commissioning a new TriCaster system for live production
• House of worship deploying a TriCaster for multi-camera live streaming
• Corporate conference room or boardroom with Vizrt-based production infrastructure
• All-hands or multi-purpose room requiring production system training for AV staff
• Training room with TriCaster or Vizrt system integration requiring workflow optimization
• Higher-education broadcast program onboarding students to Vizrt production platforms

Technical Specifications

Frequently Asked Questions

What types of services are covered by the 4-Hour Professional Services Plan?
Covered services include product commissioning, factory-authorized training, workflow design consulting, interface customization, system automation development, and installation oversight for Vizrt and NewTek products.

Which Vizrt products does this plan apply to?
The plan applies to any Vizrt or NewTek product, including TriCaster live production systems, Viz Engine, Viz Trio, NDI tools, and other platforms in the Vizrt portfolio.

Can services be delivered remotely?
Yes. Remote delivery is the standard method for most engagements. On-site delivery is available but travel and related expenses are not included in the plan price and must be arranged separately.

How far in advance must I schedule an engagement?
A minimum of three weeks' notice is required to arrange a professional services engagement. Plan accordingly when scheduling time-sensitive commissioning or training sessions.

How long are the hours valid?
Hours are valid for 18 months from the date of purchase. Unused hours cannot be extended beyond this window.

What if I need more than 4 hours?
Vizrt offers 10-Hour, 20-Hour, and 50-Hour Professional Services Plans available at Creation Networks for larger projects.

Can Creation Networks help coordinate the engagement?
Yes. As an authorized Vizrt dealer, Creation Networks can help schedule your professional services engagement and coordinate with Vizrt's team on your behalf. Contact us at 888-230-3661 or through our contact page.