This NewTek 10-Hour Professional Services Plan is a block purchase of ten hours of professional services related to your NewTek product. These services include product training, commissioning, workflow design and commissioning, installation oversight, interface customization, system automation, and solution support.
The support plan expires after 18 months, and a three-week notice is required to arrange for the service. Please note that the service plan does not cover travel or travel-related expenses.
Note:
Temporary Covid-19 Policy: All on-site Professional Services Plans and Training purchased will be conducted remotely. Travel Days and Travel and Expenses are not required with training purchases during this time. On-Site Training will return when the situation permits.
Commissioning
Enlist NewTek Professional Services to personally evaluate your product integration and workflow. Our technical experts will confirm proper installation, connection, configuration, and interoperation to ensure desired performance and results.
Training
Prepare for success with the only source for on-site, factory-authorized NewTek product training. NewTek's professional instructors will guide your team through your choice of standard training sessions or lead them through a custom training program designed just for you.
Consulting
Tap into the deep product knowledge and industry experience of seasoned professionals at the design stage, to resolve a production dilemma, or to plan a technology upgrade. Offering invaluable analysis, insight, and recommendations, NewTek Professional Services experts have the know-how to turn your "what-if" into a best practice.
Custom Solutions
Increase the efficiency and productivity of your productions, collaborating with video specialists to design and develop sophisticated applications for automation and control that are unique to your needs, or to simplify your workflow for operators of any experience level.
Features
- Covers On-Site Service Time
- Covers Commissioning, Training
- Covers Installation, Workflow Design
- Covers Interface Customization
- Covers System Automation
- Covers Solution Support
- Valid for 18 Months
- 3-Week Notice Is Required
- Travel and Related Expenses Not Covered
