Visix Connect - Remote Implementation Support Service

Product Overview

The Visix Connect Remote Implementation Support Service (SKU: VX-C-IMW) provides professional remote assistance from Visix for the initial setup and configuration of the Visix Connect meeting room sign system. This service is designed for organizations that want guided, expert-assisted implementation to ensure that Connect Room Manager software, calendar integrations, and sign configurations are set up correctly from the start. Implementation is performed remotely by Visix staff without requiring an on-site visit.

Product Description

Setting up a Visix Connect deployment involves installing Connect Room Manager on a Windows server, authenticating to the organization's calendar system (Exchange, Office 365, Google Calendar, EMS, or CollegeNET), configuring sign layouts and booking settings, and registering each room sign on the network. The Remote Implementation Support Service provides a Visix implementation specialist who works with the customer's IT team via remote session to complete these steps accurately and efficiently. This service reduces the risk of misconfiguration, shortens time to first-use, and ensures that calendar integration credentials, sign groupings, and on-screen booking settings are validated against Visix best practices before go-live. This is a remote service; on-site installation support is not included. The service is sold per deployment and is recommended for organizations that do not have in-house experience with Visix Connect or those deploying Connect for the first time. This service does not include the Connect room sign hardware or software license, both of which are separate purchases.

Key Features

• Expert-Guided Remote Setup — A Visix implementation specialist assists the customer's IT team through the full Connect Room Manager and sign configuration process via remote session.
• Calendar Integration Validation — Ensures Exchange, Office 365, Google Calendar, EMS, or CollegeNET authentication is configured correctly before go-live.
• Sign Registration and Layout Configuration — Covers sign-to-server registration, group configuration, layout assignment, and booking settings.
• Remote Delivery — Performed entirely via remote session; no on-site visit required or included.
• Per-Deployment Service — One service engagement covers the initial Connect deployment; additional sessions available if needed.
• Reduces Configuration Risk — Validates all settings against Visix best practices before the system goes live.

Technical Specifications