HP Engage One Pro – 19.5" Landscape Retail POS System

Product Overview

The HP Engage One Pro (385C8UA#ABA) is a fixed-lane, all-in-one POS system built for high-volume retail and hospitality checkout. This configuration pairs a 19.5-inch landscape touchscreen with an Intel Core i5 processor, integrated NFC, a magnetic stripe reader, and a fingerprint reader, making it a complete commercial retail checkout system out of the box. A 6-inch customer-facing display and column hub round out a counter footprint designed for durable, attended transactions.

Product Description

The HP Engage One Pro is HP's modular commercial point of sale platform, and this 19.5-inch landscape configuration is specified for staffed checkout lanes. The Intel Core i5-10500E processor (six cores, 3.1 GHz base) drives POS, loyalty, and payment applications, supported by 8 GB of DDR4 memory and a 256 GB SSD. The projected-capacitive multi-touch display is rated up to 625 nits with an anti-glare finish, so it stays legible under bright retail lighting across long operating hours.

Payment and identity peripherals are integrated rather than bolted on: an NFC reader handles contactless and tap-to-pay, a magnetic stripe reader (MSR) supports card swipe, and a fingerprint reader enables fast, secure associate sign-on. A 6-inch customer-facing display presents order detail and prompts to the shopper, while the column hub consolidates powered USB, serial, and cash-drawer connections for receipt printers and peripherals. Mounted on a performance lift/tilt stand and running Windows 10 IoT Enterprise 2021 LTSC, this integrated NFC POS system is well suited to retailers standardizing checkout hardware across locations. Compare the portrait-orientation builds in our catalog: the 19.5" portrait model and the 15.6" portrait model.

Key Features

• Intel Core i5-10500E processor — Six cores at 3.1 GHz base provide responsive performance for POS, payment, and back-office applications.
• 19.5-inch landscape touchscreen — Projected-capacitive multi-touch rated up to 625 nits with an anti-glare finish for bright retail environments.
• Integrated NFC reader — Supports contactless and tap-to-pay at the point of sale without external hardware.
• Magnetic stripe reader (MSR) — Built-in card-swipe capture for traditional payment and loyalty cards.
• Fingerprint reader — Enables fast, secure associate authentication and accountability at shift change.
• 6-inch customer-facing display — Presents transaction detail, prompts, and branding to the shopper.
• Column hub connectivity — Consolidates powered USB, serial, and cash-drawer connections for receipt printers and peripherals.
• Windows 10 IoT Enterprise LTSC — A long-term-servicing OS suited to stable, locked-down retail deployments.

Typical Applications

• Fixed-lane retail checkout — Staffed lanes in specialty, grocery, and big-box retail.
• Hospitality and quick-service front counter — Order entry, payment, and customer prompts at the register.
• Government and public-sector service counters — Attended transactions and identity capture in managed environments.
• Banking and member-service desks — Teller-style transactions requiring secure associate sign-on.

Technical Specifications

Frequently Asked Questions

Is the HP Engage One Pro compatible with our current POS software?
Yes. It runs Windows 10 IoT Enterprise LTSC, so Windows-based POS, payment, and loyalty applications are supported. Confirm peripheral drivers (MSR, NFC, printer) with your POS vendor before rollout.

How do the integrated peripherals connect to our payment and store systems?
NFC and MSR are built into the head unit, while the column hub provides powered USB, serial, and cash-drawer connections for receipt printers, scanners, and PIN pads. Wi-Fi links the terminal to back-office and payment networks.

What installation or mounting is required?
The unit ships on a performance lift/tilt stand for counter placement. Plan power and network drops at each lane; IT can image and provision units using standard Windows and HP management tools.

Can this configuration be ordered in a portrait orientation or different screen size?
Yes. HP Engage One Pro is modular. We stock 19.5-inch portrait and 15.6-inch portrait builds; see the linked comparable models above.

What warranty and support options are available?
The system carries HP's commercial limited warranty; terms vary by configuration. HP Care Pack extended-service options are available in our HP Inc. catalog for next-business-day and multi-year coverage.

Is it suited to multi-store standardization?
Yes. TPM 2.0, HP Sure Start, and HP BIOSphere support firmware protection and standardized imaging across distributed retail and hospitality fleets.