Allen & Heath AH-SOUND-CHOICE-DLC15 – Sound Choice Extended Warranty, dLive C1500
Allen & Heath AH-SOUND-CHOICE-DLC15 – Sound Choice Extended Warranty, dLive C1500 is backordered and will ship as soon as it is back in stock.
Allen & Heath AH-SOUND-CHOICE-DLC15 – Sound Choice Extended War...
What is the Allen & Heath AH-SOUND-CHOICE-DLC15?
The Allen & Heath AH-SOUND-CHOICE-DLC15 is the Sound Choice enhanced warranty for a dLive system built around the C1500 surface, a US factory program that adds 2 more years of coverage for a total of 5 years. Coverage extends to the I/O expanders, controllers and network cards in the system. This dLive C1500 extended warranty suits installed and rack-mounted systems in houses of worship, theaters and corporate venues where the console has to be available every day.
How does the Allen & Heath AH-SOUND-CHOICE-DLC15 work?
Sound Choice is purchased through an authorized Allen & Heath dealer and then registered with Allen & Heath USA to activate coverage. During coverage you receive a down-time loaner or advance replacement, and Allen & Heath covers standard freight costs for repairs and replacements.
Covered customers also get priority technical support with extended weekend and evening hours. If a protected product reaches end of life and requires replacement, Allen & Heath supplies a current equivalent model at no extra charge. Creation Networks supplies the plan with your dLive system and can handle the registration.
What are the key features of the Allen & Heath AH-SOUND-CHOICE-DLC15?
- Extended coverage — 2 additional years for a total of 5 years.
- System-wide protection — includes I/O expanders, controllers and network cards.
- Minimal downtime — down-time loaner or advance replacement.
- Freight covered — standard freight for repairs and replacements.
- Priority tech support — extended weekend and evening hours.
- End-of-life replacement — current equivalent model if a covered product is discontinued.
Where is the Allen & Heath AH-SOUND-CHOICE-DLC15 typically used?
- House of worship
- Auditorium
- Multi-purpose room
- Government space
Technical Specifications
| Plan | Sound Choice enhanced warranty |
|---|---|
| Covered system | dLive C1500 |
| Extension | +2 years (5 years total) |
| Also covers | I/O expanders, controllers, network cards |
| Service benefits | Loaner or advance replacement; standard freight covered; priority support |
| Activation | Purchase via authorized dealer, then register coverage |
| Availability | USA only |
Frequently Asked Questions
Which surface does this plan cover?
The dLive C1500 surface and its dLive system.
Does it cover rack hardware or cases?
Sound Choice covers the electronics in the system. Mounting and transport accessories such as the C1500 19-inch rack kit are purchased separately.
How long is total coverage?
5 years: the standard factory period plus 2 additional years.
How is it activated?
Buy through an authorized dealer such as Creation Networks, then register coverage with Allen & Heath USA.
Is it available outside the US?
No. Sound Choice is offered to customers in the USA.
Where can I find other dLive products?
Browse the Allen & Heath collection.
At Creation Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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