Adder EW-XD - 1-Year Extended Warranty for XD150 & XDIP KVM Extenders
Adder EW-XD - 1-Year Extended Warranty for XD150 & XDIP KVM Extenders is backordered and will ship as soon as it is back in stock.
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Adder EW-XD - 1-Year Extended Warranty for XD150 & XDIP KVM Ext...
The Adder EW-XD is a 1-year extended warranty service that prolongs the standard 2-year manufacturer warranty on AdderLink XD150 and XDIP-series KVM extenders, offering up to five years of total coverage with multiple extensions. It safeguards against manufacturing defects and hardware failures, ensuring sustained performance in high-demand AV environments through rapid repairs or replacements. Key benefits include minimized downtime via priority service, cost predictability for long-term budgeting, and enhanced operational reliability—ideal for mission-critical setups where uninterrupted KVM functionality is essential.
This service covers parts, labor, and shipping for eligible issues, with dedicated technical support for diagnostics. It must be purchased concurrently with the original product but allows further extensions during the active period, providing peace of mind and better lifecycle management for extenders used in video extension, USB sharing, and multi-operator control.
Suited for broadcast studios, control rooms, data centers, and secure IT infrastructures, it supports applications like lossless 4K video distribution over CATx/fiber and remote peripheral access. Fully compatible with all XD150 and XDIP models across operating systems, it integrates seamlessly with Adder's ecosystems without additional setup.
Features Chart
| Feature | Benefit |
|---|---|
| 1-Year Warranty Extension | Prolongs coverage to three years total, reducing risks of unexpected repair costs |
| Up to 5 Years Total Coverage | Stack up to three extensions for maximum protection and lifecycle planning |
| Parts, Labor & Shipping Included | Ensures comprehensive support without out-of-pocket expenses for eligible defects |
| Priority Repair/Replacement | Minimizes downtime with fast turnaround for critical AV operations |
| Dedicated Technical Assistance | Provides expert guidance for troubleshooting and maintenance optimization |
Specifications Table
| Specification | Detail |
|---|---|
| Service Duration | 1 Year |
| Total Possible Coverage | Up to 5 Years (with multiple extensions) |
| Eligible Models | AdderLink XD150 & XDIP-series KVM extenders |
| Included Coverage | Manufacturing defects, hardware failures; parts, labor, shipping |
| Activation Requirement | Purchase with original product; extensions during active period |
| Exclusions | Misuse, physical damage, unauthorized modifications |
| Support Process | RMA issuance; global Adder service network |
| Compatibility | All XD150/XDIP variants; all OS |
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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