Yealink CM20 – AI Beamforming Ceiling Microphone
Yealink CM20 – AI Beamforming Ceiling Microphone is backordered and will ship as soon as it is back in stock.
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Product Overview
The Yealink CM20 is an AI-powered beamforming ceiling microphone built for medium to large conference rooms that need clean, hands-free voice capture. Its 80mm low-profile housing and detachable magnetic cover (black or white) keep the ceiling line clean while supporting in-ceiling, on-ceiling, pole, and cable-suspension mounting. With a 16-microphone array, 8 independent pickup zones, and an integrated DSP, the CM20 connects directly to Yealink MVC room systems as a plug-and-play audio source. This makes it a practical pickup solution for AV integrators standardizing on Microsoft Teams Rooms hardware.
Product Description
The CM20 is engineered around a 16-unit omnidirectional microphone array that divides the room into 8 independent pickup zones, delivering even voice capture across the space rather than favoring participants closest to the table. It provides up to a 4m nominal coverage radius, with a 3m radius rated for premium full-duplex audio, covering roughly 30 square meters of effective pickup area. The EQ tuning is tailored to human vocals, so speech stays intelligible across the table.

AI Dynamic Noise Reduction and AI Reverberation Suppression run continuously, adapting to the acoustic conditions of each room to minimize background noise and echo. The CM20 also includes AI acoustic echo cancellation (AEC) for stable full-duplex calls. Because the DSP is built into the microphone, integrators can deploy the CM20 with Yealink MVC systems without adding an external audio processor, which simplifies the bill of materials and the rack. The magnetic snap-on cover speeds installation and service while preserving the integrity of the ceiling surface.

For buyers building out conference rooms, the CM20 pairs naturally with Yealink room kits and accessories. Browse the full range in our Yealink collection, and add the Yealink CTP25 touch console for in-room meeting control. The CM20 is a strong fit anywhere a clean ceiling-mounted microphone is preferred over tabletop units.
Key Features
- 16-Microphone Array — Sixteen omnidirectional capsules deliver even voice capture across the room.
- 8 Independent Pickup Zones — Beamforming across eight zones keeps every seat clearly audible.
- Wide Coverage — Up to 4m nominal radius and a 3m premium full-duplex radius cover roughly 30 square meters.
- AI Noise and Echo Control — AI Dynamic Noise Reduction, Reverberation Suppression, and AEC adapt to each room.
- Built-In DSP — Integrated processing connects to Yealink MVC systems without an external DSP.
- Vocal-Tuned EQ — EQ tuning is optimized to accentuate human speech clarity.
- Low-Profile Design — 80mm housing with a detachable magnetic cover in black or white.
- Flexible Mounting — Supports in-ceiling, on-ceiling, pole mount, and wire-rope or cable suspension.
Typical Applications
- Medium to Large Conference Rooms — Even pickup across the table without tabletop microphones cluttering the surface.
- Microsoft Teams Rooms (MVC) Deployments — Plug-and-play integration with built-in DSP suits standardized Teams Rooms builds.
- Boardrooms and Executive Spaces — Discreet ceiling mounting preserves a clean architectural look.
- Training and Multipurpose Rooms — Wide coverage and adaptive noise control handle larger, more reverberant spaces.
Technical Specifications
| Spec | Value |
| Microphone Array | 16 omnidirectional microphone units |
| Pickup Zones | 8 independent zones |
| Coverage Radius | Up to 4m nominal; 3m premium full-duplex |
| Effective Pickup Area | Approx. 30 square meters |
| Audio Processing | Built-in DSP; AI Dynamic Noise Reduction, Reverberation Suppression, AEC |
| Profile Height | 80mm low-profile housing |
| Cover Options | Detachable magnetic cover, black or white |
| Mounting | In-ceiling, on-ceiling, pole, wire rope/cable suspension |
| System Compatibility | Yealink MVC room systems |
Frequently Asked Questions
Q: Does the CM20 need an external DSP?
A: No. The CM20 has an integrated DSP and connects to Yealink MVC systems as a plug-and-play audio source, so no separate audio processor is required.
Q: How large a room can the CM20 cover?
A: It provides up to a 4m nominal coverage radius and a 3m premium full-duplex radius, covering roughly 30 square meters, which suits medium to large rooms.
Q: What mounting options are supported?
A: The CM20 supports in-ceiling, on-ceiling, pole mount, and wire-rope or cable suspension installation.
Q: Does it reduce background noise and echo?
A: Yes. AI Dynamic Noise Reduction, AI Reverberation Suppression, and AEC run continuously and adapt to each room's acoustics.
Q: What color options are available?
A: The detachable magnetic cover is available in black and white to match different ceiling finishes.
Q: Is the CM20 compatible with Microsoft Teams Rooms?
A: It integrates with Yealink MVC systems, which are used in Microsoft Teams Rooms deployments, making it a fit for standardized Teams Rooms builds.
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
Nationwide Audiovisual Services, Design, Installation & Support
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