What is the Vizrt SSTATRIOGO Standard Software Support?
The Vizrt SSTATRIOGO is one year of Vizrt Standard Software Support for Viz Trio Go, Vizrt's out-of-the-box NDI graphics production system. It keeps a Trio Go installation covered by Vizrt's software maintenance and support program, giving operators a defined path to help when a live show depends on graphics. It is typically paired with perpetual Trio Go systems such as VTGPP or TCSPSW.
How does the Vizrt SSTATRIOGO work?
Vizrt's support plans are defined in the Vizrt Support and Maintenance Handbook, which sets out the policies, terms and service levels for each plan tier. Standard Software Support is a one-year entitlement for the Viz Trio Go software stack, which combines Viz Trio graphics control with Viz Engine rendering. Coverage gives access to Vizrt support channels and software maintenance during the term, so the system can stay current and issues are routed to Vizrt engineers. For perpetual owners, renewing each year avoids gaps in support. Trio Go typically feeds graphics over NDI into a switcher such as a TriCaster 2 Elite. Creation Networks tracks renewal dates for clients and can bundle this support with integration and on-site service from our own team.
What are the key features of the Vizrt SSTATRIOGO?
- One-year term — Twelve months of Standard Software Support.
- Software maintenance — Keeps Viz Trio Go software covered by Vizrt.
- Access to Vizrt support — A defined path to Vizrt engineers during the term.
- Handbook-defined terms — Service levels set by Vizrt's published support handbook.
- Fits perpetual systems — Ideal for VTGPP and TCSPSW owners.
Where is the Vizrt SSTATRIOGO typically used?
- Broadcast studios and regional TV stations
- Higher-education campus media
- Corporate broadcast studios
- House of worship production
Technical Specifications
| Model | SSTATRIOGO |
| Plan | Vizrt Standard Software Support |
| Covers | Viz Trio Go |
| Term | 1 year |
| Terms and SLAs | Per Vizrt Support and Maintenance Handbook |
Frequently Asked Questions
Which systems does this cover?
Viz Trio Go installations, including the perpetual Trio Go packages in our Vizrt collection.
Where are response times defined?
In Vizrt's Support and Maintenance Handbook, which lists the service levels for each plan.
Can I buy multiple years?
Each SKU covers one year; order one per year of coverage or renew annually.
Does it cover hardware?
This is a software support plan. Ask us about hardware coverage for your Trio Go unit.
Can Creation Networks provide on-site support too?
Yes. We add our own integration and on-site service, and offer Vizrt professional services. Call 888.230.3661 x 200 or email sales@creationnetworks.net.
At Creation Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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