Vizrt PTSTCMINISY2 – ProTek Standard for TriCaster Mini S, Year 2+
Vizrt PTSTCMINISY2 – ProTek Standard for TriCaster Mini S, Year 2+ is backordered and will ship as soon as it is back in stock.
Vizrt PTSTCMINISY2 – ProTek Standard for TriCaster Mini S, Year 2+
What is Vizrt PTSTCMINISY2 ProTek Standard for TriCaster Mini S?
Vizrt PTSTCMINISY2 is ProTek Standard support for a perpetual TriCaster Mini S license from the second year onward. The perpetual Mini S includes one year of standard support; this plan continues it with 24/7 web form and live chat access, software maintenance and remote system support. It keeps a Mini S production system on current releases with Vizrt help available.
How does Vizrt PTSTCMINISY2 work?
With the plan active, your team opens cases through Vizrt's 24/7 web form or live chat. Vizrt targets a response in under 4 hours for critical issues, under 8 hours for high-priority issues and under 24 hours for normal requests, and the plan includes software maintenance, remote system support, Viz University and the knowledge base. Vizrt notes that the best support experience comes from running Mini S on a Vizrt Certified platform.
Per the Vizrt distributor terms, ProTek is non-cancelable and non-refundable; coverage begins on purchase unless an alternate start date is requested, and it is invoiced immediately. Mini S systems are often paired with the TriCaster Mini Control Surface and PTZ3 UHD NDI cameras; see more in our Vizrt collection.
What are the key features of Vizrt PTSTCMINISY2?
- Year 2+ renewal — continues support after the included first year.
- 24/7 web form and live chat — open cases with Vizrt any time.
- Defined response targets — under 4 hours critical, 8 hours high, 24 hours normal.
- Software maintenance — access to Mini S updates.
- Remote system support — remote troubleshooting by Vizrt.
Technical Specifications
| Plan | ProTek Standard (Year 2+) |
| Covered product | TriCaster Mini S (perpetual) |
| Support channels | 24/7 web form, 24/7 live chat |
| Response targets | Critical <4 h, High <8 h, Normal <24 h |
| Terms | Non-cancelable, non-refundable; starts on purchase unless another start date is requested |
At Creation Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
Nationwide Audiovisual Services, Design, Installation & Support
Creation Networks is a trusted nationwide partner for complete audiovisual solutions — delivering expert AV system sales, professional design, programming, installation, and ongoing support to organizations across the United States.
From Microsoft Teams Rooms and enterprise video conferencing to LED video walls, live streaming production, and hybrid collaboration systems, we provide end-to-end AV integration using premium, certified technology from industry leaders including Crestron, Q-SYS, Shure, Extron, and Absen.
Whether you operate a single location or manage facilities nationwide, Creation Networks ensures your AV systems are designed for reliability, scalability, security, and long-term performance — helping your organization communicate more effectively and operate at peak efficiency.
CREATION NETWORKS — A PARTNER YOU CAN TRUST SINCE 2006
