Vizrt PTSNC2IO – ProTek Standard Support for NC2 Studio I/O
Vizrt PTSNC2IO – ProTek Standard Support for NC2 Studio I/O is backordered and will ship as soon as it is back in stock.
Vizrt PTSNC2IO – ProTek Standard Support for NC2 Studio I/O
What is the Vizrt PTSNC2IO ProTek Standard for NC2 I/O?
The Vizrt PTSNC2IO is a ProTek Standard support plan for the NC2 Studio I/O module, which Vizrt now sells as Viz Connect Studio I/O. ProTek Standard provides defined response times, 24/7 web and live chat access, remote system support and software maintenance. It keeps the studio's main SDI-to-NDI conversion point covered by Vizrt.
How does the Vizrt PTSNC2IO work?
The NC2 Studio I/O is Vizrt's studio module for converting between SDI, NDI and IP video, described by Vizrt as dynamic 8-channel conversion that adapts to any workflow. Because it often sits between cameras, routers and an NDI production system, a fault affects the whole show. With ProTek Standard active, operators open tickets through the 24/7 web form or 24/7 live chat. Vizrt's plan comparison lists Standard targets of under 4 hours for critical issues, under 8 hours for high and under 24 hours for normal, with 8x5 availability. The plan includes software maintenance, remote system support, Viz University, the knowledge base, forums and Viz Minute videos. Advanced hardware replacement is an optional extra (PTAHRNC2IO). Vizrt's terms state ProTek is non-cancelable and non-refundable, starting on purchase unless an alternate start date is requested. See the NC2 Studio I/O module and the HD-BNC adapter kit.
What are the key features of the Vizrt PTSNC2IO?
- Defined response times — Under 4 hours critical, 8 hours high, 24 hours normal.
- 24/7 web form and live chat — Get help at any hour.
- Remote system support — Vizrt engineers can assist remotely.
- Software maintenance — Keeps the module eligible for updates.
- Training resources — Viz University and knowledge base access.
Where is the Vizrt PTSNC2IO typically used?
- Broadcast studios
- Higher-education media centers
- Corporate production studios
- House of worship production
Technical Specifications
| Model | PTSNC2IO |
| Plan | ProTek Standard |
| Covers | NC2 Studio I/O (Viz Connect Studio I/O) |
| Critical / High / Normal | <4 h / <8 h / <24 h |
| Contact | 24/7 web form, 24/7 live chat |
| Availability | 8x5 |
| Adv. HW replacement | Optional extra (PTAHRNC2IO) |
| Terms | Non-cancelable, non-refundable |
Frequently Asked Questions
Is NC2 I/O the same as Viz Connect Studio I/O?
Yes. Vizrt markets the NC2 Studio I/O as Viz Connect Studio I/O.
How does Standard differ from Professional?
Professional adds 24/7 phone, priority handling and faster targets.
Is hardware replacement included?
No. Add PTAHRNC2IO.
Are older ProTek tiers listed?
Yes, such as ProTek Prime for NC2 I/O. See the Vizrt collection.
Can Creation Networks support our NDI studio?
Yes. Call 888.230.3661 x 200 or email sales@creationnetworks.net.
At Creation Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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