Vizrt PTS3P22RU – ProTek Standard Support for 3Play 3P2 2RU
Vizrt PTS3P22RU – ProTek Standard Support for 3Play 3P2 2RU is backordered and will ship as soon as it is back in stock.
Vizrt PTS3P22RU – ProTek Standard Support for 3Play 3P2 2RU
What is the Vizrt PTS3P22RU ProTek Standard for 3Play 3P2?
The Vizrt PTS3P22RU is a ProTek Standard support plan for the Viz 3Play 3P2 2RU instant replay system, including its 3P1 control panel. ProTek is Vizrt's support program for TriCaster and 3Play systems, giving owners defined response times, live chat, remote system support and software maintenance. It is the entry ProTek tier for replay operators who need dependable help on game day.
How does the Vizrt PTS3P22RU work?
Once active, ProTek Standard gives access to Vizrt's 24/7 web form and 24/7 live chat using your Support ID. Vizrt's published plan comparison lists ProTek Standard response targets of under 4 hours for critical issues, under 8 hours for high and under 24 hours for normal, with 8x5 availability. The plan includes software maintenance, remote system support, Viz University access, the self-service knowledge base, community forums and Viz Minute how-to videos. Advanced hardware replacement is an optional extra, sold as PTAHR3P22RU. Vizrt's terms state ProTek is non-cancelable and non-refundable, and coverage begins on purchase unless an alternate start date is requested. The 3P2 covered here is an 8-input replay system with up to 8 local recording channels and 4K/60 sessions; see the 3Play 3P2 system and the 3Play 3P1 control surface.
What are the key features of the Vizrt PTS3P22RU?
- Defined response times — Under 4 hours critical, 8 hours high, 24 hours normal.
- 24/7 web form and live chat — Open tickets or chat at any hour.
- Remote system support — Vizrt engineers can assist remotely.
- Software maintenance — Keeps the 3P2 eligible for software updates.
- Control panel included — Covers the 3P1 control panel with the 3P2.
- Training resources — Viz University, knowledge base and how-to videos.
Where is the Vizrt PTS3P22RU typically used?
- Collegiate and professional sports production
- Broadcast studios and mobile units
- Arena and stadium control rooms
Technical Specifications
| Model | PTS3P22RU |
| Plan | ProTek Standard |
| Covers | Viz 3Play 3P2 2RU incl. 3P1 control panel |
| Critical / High / Normal | <4 h / <8 h / <24 h |
| Contact | 24/7 web form, 24/7 live chat |
| Availability | 8x5 |
| Adv. HW replacement | Optional extra (PTAHR3P22RU) |
| Terms | Non-cancelable, non-refundable |
Frequently Asked Questions
How is Standard different from Professional?
Professional adds 24/7 phone contact, priority handling and faster targets (under 1 hour critical).
Does this include advance hardware replacement?
No. Add PTAHR3P22RU for advanced hardware replacement.
When does coverage start?
On purchase, unless an alternate start date is requested.
Is the 3P2 still current?
Vizrt now presents 3Play Vivid as the unified successor; ProTek keeps installed 3P2 systems supported. See the Vizrt collection.
Can Creation Networks help with 3Play service?
Yes. We install and support replay systems nationwide. Call 888.230.3661 x 200 or email sales@creationnetworks.net.
At Creation Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
Nationwide Audiovisual Services, Design, Installation & Support
Creation Networks is a trusted nationwide partner for complete audiovisual solutions — delivering expert AV system sales, professional design, programming, installation, and ongoing support to organizations across the United States.
From Microsoft Teams Rooms and enterprise video conferencing to LED video walls, live streaming production, and hybrid collaboration systems, we provide end-to-end AV integration using premium, certified technology from industry leaders including Crestron, Q-SYS, Shure, Extron, and Absen.
Whether you operate a single location or manage facilities nationwide, Creation Networks ensures your AV systems are designed for reliability, scalability, security, and long-term performance — helping your organization communicate more effectively and operate at peak efficiency.
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