Vizrt PTPNC2IO – ProTek Professional Support for NC2 Studio I/O
Vizrt PTPNC2IO – ProTek Professional Support for NC2 Studio I/O is backordered and will ship as soon as it is back in stock.
Vizrt PTPNC2IO – ProTek Professional Support for NC2 Studio I/O
What is the Vizrt PTPNC2IO ProTek Professional for NC2 I/O?
The Vizrt PTPNC2IO is a ProTek Professional support plan for the NC2 Studio I/O module, now sold by Vizrt as Viz Connect Studio I/O. ProTek Professional adds 24/7 phone access to live agents, priority contact and Vizrt's fastest response targets. It suits facilities where the Studio I/O is the core SDI and NDI conversion point for live programming.
How does the Vizrt PTPNC2IO work?
The NC2 Studio I/O converts between SDI, NDI and IP video, which Vizrt describes as dynamic 8-channel conversion that adapts to any workflow. With ProTek Professional, operators reach Vizrt by 24/7 web form, live chat or phone with their 10-digit Support ID. Vizrt's plan comparison lists Professional targets of under 1 hour for critical issues, under 2 hours for high and under 4 hours for normal, with priority contact. Coverage includes software maintenance, remote system support, Viz University, the knowledge base, forums and Viz Minute videos. Advanced hardware replacement is an optional extra (PTAHRNC2IO). Vizrt's terms state ProTek is non-cancelable and non-refundable, starting on purchase unless an alternate start date is requested. See the NC2 Studio I/O module and HD-BNC adapter kit.
What are the key features of the Vizrt PTPNC2IO?
- Fastest response targets — Under 1 hour critical, 2 hours high, 4 hours normal.
- 24/7 phone access — Priority access to live agents.
- Priority contact — Professional customers are handled first.
- Remote system support — Engineers can assist directly.
- Software maintenance — Keeps the module eligible for updates.
Where is the Vizrt PTPNC2IO typically used?
- Broadcast studios
- Higher-education media centers
- Corporate production studios
- Sports production control rooms
Technical Specifications
| Model | PTPNC2IO |
| Plan | ProTek Professional |
| Covers | NC2 Studio I/O (Viz Connect Studio I/O) |
| Critical / High / Normal | <1 h / <2 h / <4 h |
| Contact | 24/7 web form, chat and phone; priority |
| Adv. HW replacement | Optional extra (PTAHRNC2IO) |
| Terms | Non-cancelable, non-refundable |
Frequently Asked Questions
How does this compare to ProTek Standard?
Standard has no phone line and longer targets. Professional adds 24/7 phone and priority handling.
Is hardware replacement included?
It is a separate add-on, PTAHRNC2IO.
When does coverage begin?
On purchase unless an alternate start date is requested.
Are older plans listed?
Yes, for example ProTek Ultra for NC2 I/O. See the Vizrt collection.
Can Creation Networks support our studio?
Yes. Call 888.230.3661 x 200 or email sales@creationnetworks.net.
At Creation Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
Nationwide Audiovisual Services, Design, Installation & Support
Creation Networks is a trusted nationwide partner for complete audiovisual solutions — delivering expert AV system sales, professional design, programming, installation, and ongoing support to organizations across the United States.
From Microsoft Teams Rooms and enterprise video conferencing to LED video walls, live streaming production, and hybrid collaboration systems, we provide end-to-end AV integration using premium, certified technology from industry leaders including Crestron, Q-SYS, Shure, Extron, and Absen.
Whether you operate a single location or manage facilities nationwide, Creation Networks ensures your AV systems are designed for reliability, scalability, security, and long-term performance — helping your organization communicate more effectively and operate at peak efficiency.
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