What is the Vizrt PTAHRVCT?
The Vizrt PTAHRVCT is the ProTek Advanced Hardware Replacement add-on for the Viz Connect Tetra, a compact four-channel 12G-SDI and NDI production workstation with NDI Bridge and Viz Flowics HTML5 graphics support. Vizrt offers Advanced Hardware Replacement as an optional extra to ProTek Standard and ProTek Professional for customers who require expedited shipping of replacement hardware. It shortens the hardware side of a failure for Viz Connect Tetra support, while the underlying ProTek plan handles technical support.
How does the Vizrt PTAHRVCT work?
Advanced Hardware Replacement sits on top of a ProTek Standard or ProTek Professional plan for the same Viz Connect Tetra. The base plan provides the support channels, response targets, remote troubleshooting and software maintenance; this add-on covers expedited shipping of replacement hardware when Vizrt support confirms a hardware fault.
Without it, hardware issues follow the standard Vizrt warranty, repair and return process. With it, the replacement is shipped on an expedited basis, which matters when the unit is part of a live signal chain with no spare on the shelf.
Exact eligibility, shipping regions and terms are set by Vizrt; Creation Networks confirms them on your quote and registers the add-on with the base plan. Pair it with the matching ProTek plan for the Viz Connect Tetra and browse related gear in the Vizrt live production collection, including the Spark Plus I/O 12G-SDI converter.
Related Vizrt products on Creation Networks: Spark Plus I/O 12G-SDI converter, Viz Connect Audio 8x4 analog/NDI converter, TriCaster Vizion 2RU rack-mount system.
What are the key features of the Vizrt PTAHRVCT?
- Expedited hardware replacement — Replacement hardware ships on an expedited basis after a confirmed fault.
- Pairs with Standard or Professional — Added as an optional extra to the ProTek plan for the same unit.
- Covers the Viz Connect Tetra — Registered against the specific Vizrt hardware it protects.
- Reduces downtime exposure — Useful where the unit has no on-site spare in a live production chain.
- Non-physical add-on — Delivered as a service registration, nothing ships at purchase.
Technical Specifications
| Plan | ProTek Advanced Hardware Replacement |
|---|---|
| Covered product | Viz Connect Tetra |
| SKU | PTAHRVCT |
| Coverage | Expedited shipping of replacement hardware |
| Requires | ProTek Standard or ProTek Professional plan for the same unit |
| Technical support channels | Provided by the base ProTek plan |
| Delivery | Non-physical service add-on |
At Creation Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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