Vizrt PTAHRTCVIZION – ProTek Advanced Hardware Replacement, TriCaster Vizion
Vizrt PTAHRTCVIZION – ProTek Advanced Hardware Replacement, TriCaster Vizion is backordered and will ship as soon as it is back in stock.
Vizrt PTAHRTCVIZION – ProTek Advanced Hardware Replacement, TriCast...
What is Vizrt PTAHRTCVIZION ProTek Advanced Hardware Replacement?
Vizrt PTAHRTCVIZION is one year of ProTek Advanced Hardware Replacement for a TriCaster Vizion. Vizrt offers Advanced Hardware Replacement as an optional extra to its ProTek Standard and ProTek Professional support plans. It is for Vizion owners whose productions cannot wait for a standard repair cycle.
How does Vizrt PTAHRTCVIZION work?
The add-on pairs with an active ProTek Standard or ProTek Professional plan on the same TriCaster Vizion and runs for one year. When Vizrt support confirms a hardware fault, the advanced replacement process is used to get the system back in service. It complements, rather than replaces, Vizrt's 36-month TriCaster Vizion hardware warranty. Contact us to confirm the replacement process and shipping terms before ordering.
Per the Vizrt distributor terms, ProTek is non-cancelable and non-refundable; coverage begins on purchase unless an alternate start date is requested, and it is invoiced immediately.
It applies to TriCaster Vizion systems such as the Vizion Tower with 16 SDI I/O, Vizion 1RU with 8 SDI I/O and TriCaster Vizion 2RU.
What are the key features of Vizrt PTAHRTCVIZION?
- One year of coverage — advanced hardware replacement for 12 months.
- Add-on to ProTek — pairs with ProTek Standard or Professional.
- Reduced downtime — designed to get a failed Vizion back in service faster.
- Flexible start — starts on purchase or a requested date.
Where is Vizrt PTAHRTCVIZION typically used?
- Broadcast studio
- Auditorium
- Government space
- House of worship
Technical Specifications
| Plan | ProTek Advanced Hardware Replacement |
| Term | 1 year |
| Covered product | TriCaster Vizion |
| Works with | ProTek Standard or ProTek Professional |
| Terms | Non-cancelable, non-refundable; starts on purchase unless another start date is requested |
Frequently Asked Questions
Is this the same as the hardware warranty?
No. Vizrt's TriCaster Vizion hardware warranty is 36 months from ship date; this is an advanced replacement add-on to ProTek support.
Do I need a ProTek plan too?
Yes, Vizrt offers it as an optional extra to ProTek Standard or Professional.
How long does it last?
One year.
Can it be cancelled?
No, ProTek is non-cancelable and non-refundable.
Where can I find more Vizion coverage?
Browse our Vizrt collection.
At Creation Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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