What is the Vizrt PTAHR3P22RU ProTek Advanced Hardware Replacement?
The Vizrt PTAHR3P22RU is the ProTek Advanced Hardware Replacement option for the Viz 3Play 3P2 2RU replay system, including its 3P1 control panel. On Vizrt's ProTek plan comparison, advanced hardware replacement is listed as an optional extra to ProTek Standard and ProTek Professional. It is intended for owners who cannot afford extended downtime while a failed unit is repaired.
How does the Vizrt PTAHR3P22RU work?
ProTek Standard and Professional cover support access, response times, remote support and software maintenance, but advanced hardware replacement is not part of either base plan. This SKU adds it for the 3P2 2RU and its control panel, and it is purchased alongside a ProTek Standard (PTS3P22RU) or Professional (PTP3P22RU) plan. Replacement procedures follow Vizrt's published warranty, repairs and returns policy. Vizrt's terms state ProTek is non-cancelable and non-refundable, and coverage begins on purchase unless an alternate start date is requested. For venues with a full season of games on one 3Play 3P2, this option protects the replay position as well as the support line. The 3P1 control surface is included in the coverage.
What are the key features of the Vizrt PTAHR3P22RU?
- Advanced hardware replacement — Adds replacement coverage not included in base ProTek plans.
- 3P2 and control panel — Covers the 3P2 2RU with its 3P1 control panel.
- Pairs with Standard or Professional — Completes either ProTek tier.
- Policy-defined process — Follows Vizrt's warranty, repairs and returns policy.
Where is the Vizrt PTAHR3P22RU typically used?
- Sports venues with full game schedules
- Broadcast studios and mobile units
- Collegiate athletics production
Technical Specifications
| Model | PTAHR3P22RU |
| Plan | ProTek Advanced Hardware Replacement |
| Covers | Viz 3Play 3P2 2RU incl. 3P1 control panel |
| Requires | ProTek Standard or Professional |
| Terms | Non-cancelable, non-refundable |
Frequently Asked Questions
Can I buy this on its own?
Vizrt lists it as an optional extra to ProTek Standard or Professional, so pair it with one of those plans.
Does it include phone support?
No. Phone support comes with ProTek Professional.
When does coverage start?
On purchase unless an alternate start date is requested.
Where are replacement terms defined?
In Vizrt's hardware warranty, repairs and returns policy. See related coverage in the Vizrt collection.
Can Creation Networks coordinate replacements?
Yes. We support replay systems nationwide. Call 888.230.3661 x 200 or email sales@creationnetworks.net.
At Creation Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
Nationwide Audiovisual Services, Design, Installation & Support
Creation Networks is a trusted nationwide partner for complete audiovisual solutions — delivering expert AV system sales, professional design, programming, installation, and ongoing support to organizations across the United States.
From Microsoft Teams Rooms and enterprise video conferencing to LED video walls, live streaming production, and hybrid collaboration systems, we provide end-to-end AV integration using premium, certified technology from industry leaders including Crestron, Q-SYS, Shure, Extron, and Absen.
Whether you operate a single location or manage facilities nationwide, Creation Networks ensures your AV systems are designed for reliability, scalability, security, and long-term performance — helping your organization communicate more effectively and operate at peak efficiency.
CREATION NETWORKS — A PARTNER YOU CAN TRUST SINCE 2006























