Visix Remote Implementation Support Service - Per Hour

Product Overview

The Visix Remote Implementation Support Service provides per-hour remote assistance from Visix's professional services team for digital signage system setup, configuration, and deployment. This service is designed for organizations deploying AxisTV Signage Suite on-premise or cloud-hosted solutions that need direct technical support during the implementation phase. Billed at $175 per hour, it gives AV integrators, IT teams, and end users access to experienced Visix implementation specialists without requiring on-site travel.

Product Description

Successfully deploying a digital signage system requires more than software installation — it involves configuring the CMS, connecting and enrolling media players, establishing user accounts, mapping data sources, and validating playback across all screens. Visix's Remote Implementation Support Service covers these activities through direct remote engagement with a Visix professional services specialist. The service is billed per hour, allowing organizations to purchase only the support hours their deployment requires. Remote implementation support is appropriate at any phase of a new digital signage installation, from initial software deployment and server configuration through player enrollment, account setup, basic data mapping, and layout application. Visix implementation specialists have extensive knowledge of AV and IT systems and more than two decades of experience with digital signage deployments across a wide range of industries and environments. The remote delivery model keeps costs lower than on-site services while providing the same depth of technical expertise. This service works for organizations implementing AxisTV Signage Suite independently without a systems integrator, as well as those working alongside an integrator who needs Visix-specific software guidance. Hours can be applied to software deployment and testing, media player connectivity, master account creation, initial CMS configuration, and identification of any customization needs early in the deployment process. Organizations with more complex requirements — including specialized content configuration, data integration, or custom layout work — should consider the Visix Professional Services and Advanced Configuration offering available separately at Creation Networks.

Key Features

• Per-Hour Billing — Purchase only the hours your implementation requires; no minimum engagement or retainer required.
• Remote Delivery — Visix specialists work with your team remotely, eliminating on-site travel costs while delivering direct implementation expertise.
• Software Deployment Support — Assistance with AxisTV Signage Suite installation, configuration, and verification on your server or cloud environment.
• Media Player Connectivity — Guidance on connecting media players to the CMS and validating communication between all system components.
• Account and User Setup — Help creating master accounts, configuring user roles, and establishing the initial organizational structure in the CMS.
• Basic Data Mapping — Assistance connecting the CMS to primary data sources used for automated content delivery.
• Layout and Branding Application — Support applying starter layouts and basic brand elements including logos and backgrounds in the CMS.
• Two Decades of Deployment Experience — Visix implementation specialists bring extensive knowledge of AV and IT systems across a wide range of industry deployments.

Technical Specifications