Visix EPS - Remote Implementation Support Service

Product Overview

The Visix EPS Remote Implementation Support Service provides direct remote assistance from Visix implementation specialists to help organizations configure, connect, and commission their Visix EPS e-paper sign system. Billed per hour, this service covers the technical setup tasks required to get a new EPS deployment operational — including calendar platform integration, EPS software configuration, RF Transmitter setup, sign assignment, and screen template configuration. This is the appropriate service for organizations purchasing EPS hardware that want guided expert support during initial deployment rather than managing the configuration process independently.

Product Description

Deploying a Visix EPS wireless e-paper signage system involves configuring the EPS software to connect to your existing calendar or booking platform, setting up EPS RF Transmitters on your network, assigning EPS signs to specific rooms or desks, and configuring or selecting screen templates for each sign. The Remote Implementation Support Service provides a Visix implementation specialist who works with your IT and facilities team via remote session to complete these tasks efficiently and correctly the first time.

Remote implementation is conducted via screen-sharing and remote desktop tools, allowing the Visix specialist to access your EPS software environment, review your network configuration, and guide your team through the setup process step by step. Services typically covered include EPS software installation and configuration (for on-premise deployments), calendar platform API connections, EPS RF Transmitter network configuration, sign enrollment and room assignment, template selection and customization, and verification testing of the end-to-end sign update workflow. This service is billed in hourly increments — purchase the quantity of hours appropriate for your deployment size and complexity. For large deployments or organizations needing on-site support, contact Creation Networks to discuss additional implementation service options available from Visix.

Key Features

• Remote Specialist Access — Direct session with a Visix implementation expert via remote desktop or screen sharing to guide configuration tasks.
• Calendar Integration Setup — Assistance connecting the EPS software to your booking platform (Exchange, O365, Google Calendar, EMS, and others).
• RF Transmitter Configuration — Network setup and configuration of EPS RF Transmitters for reliable wireless coverage across your facility.
• Sign Enrollment and Assignment — Configuration of individual EPS signs to their assigned rooms or desks within the EPS software platform.
• Template Configuration — Guidance selecting or adjusting screen templates for room sign and desk sign displays.
• End-to-End Verification — Testing of the complete workflow from calendar change to sign display update to confirm system is operating correctly.
• Per-Hour Billing — Billed in hourly increments so you purchase only the support time your deployment requires.

Technical Specifications