ViewSonic TD2423D – 24-Inch IR Touch FHD Display

Product Overview

The ViewSonic TD2423D is a 24-inch (23.6" viewable) Full HD IR touch monitor designed for high-traffic commercial environments where non-conductive input — gloved hands, styluses, or any object — is required. Infrared touch technology operates by detecting interruptions in an IR grid rather than sensing electrical conductance, making it the right choice for food service counters, industrial control stations, and healthcare settings where gloves are standard. The 7H glossy surface resists scratches and is straightforward to disinfect.

Product Description

The TD2423D combines a 24-inch active matrix LCD with 10-point infrared touch technology and a compact, low-profile enclosure measuring just 3.96 inches deep including the fixed stand. The glossy 7H panel surface provides a 14.6W typical operating power draw, making it one of the more efficient options in the commercial touch monitor category. Connectivity covers HDMI, DisplayPort, and VGA, providing compatibility with the broadest range of POS computers, media players, and thin clients in current commercial deployments. The display weighs 11.53 lbs (5.23 kg) in its standard configuration. ViewSonic's vTouch driver supports macOS touch functionality. The TD2423D is ENERGY STAR and EPEAT certified and carries a three-year limited warranty. This model pairs well with ViewSonic's Android and Windows media players for standalone kiosk solutions.

Key Features

• 24" IR 10-Point Touch Monitor — Infrared touch technology works with any input: bare fingers, gloved hands, styluses, or any opaque object.
• 7H Glossy Surface — Scratch-resistant, easy to clean, suitable for food service, healthcare, and industrial environments.
• Full HD 1920×1080 Resolution — Clear, sharp imagery for POS interfaces, wayfinding content, and interactive signage.
• HDMI, DisplayPort, and VGA Inputs — Compatible with a wide range of commercial display sources and POS hardware.
• Low Power Draw — 14.6W typical operating consumption, reducing long-term energy costs in always-on deployments.
• Compact Profile — 3.96" total depth with stand, suitable for tight counter installations.
• macOS Touch Support — vTouch driver enables gesture and touch controls on Apple systems (excluding iOS/iPadOS).
• ENERGY STAR / EPEAT Certified — Meets institutional procurement sustainability standards.

Typical Applications

• Retail point-of-sale touch terminals
• Kiosk and wayfinding installations
• Healthcare patient check-in and intake stations
• Food service order entry displays
• Industrial control room touch interfaces

Technical Specifications

Frequently Asked Questions

Q: What is IR touch technology and how does it differ from PCAP?
A: Infrared (IR) touch uses a grid of IR emitters and receivers around the display bezel. Any opaque object that breaks the IR beam registers as a touch — including gloved hands, styluses, or a pen cap. PCAP requires a conductive input (bare finger or conductive stylus). IR is the better choice for gloved or tool-operated environments.

Q: Can the TD2423D be used in a food service setting where hands are frequently wet or gloved?
A: Yes. Because IR touch does not require electrical conductance, it functions normally with wet hands, disposable gloves, and non-conductive objects.

Q: Does the TD2423D support macOS?
A: Touch functionality is enabled on macOS via ViewSonic's vTouch driver. iOS and iPadOS devices are not supported.

Q: What inputs does the TD2423D include?
A: HDMI, DisplayPort, and VGA — covering both modern and legacy source connections for POS computers, thin clients, and media players.

Q: Is this display VESA-mountable?
A: The TD2423D does not include a separate VESA mount hole pattern in the published spec sheet. Confirm mounting requirements with the product documentation before specifying for wall or arm mount installations.

Q: How does the 7H glossy surface affect reflectivity in brightly lit environments?
A: The glossy surface increases reflectivity compared to anti-glare coatings. For installations in high-ambient-light environments, position the display to minimize direct light sources behind the viewer or specify a hood.

Q: What is the typical power consumption?
A: 14.6W typical, making it one of the lower-draw options in the 24-inch commercial touch monitor category — suitable for always-on kiosk deployments.