SurgeX UPS-2000-OL 3RU 120V/20A 2000 VA UPS Online Battery Backup with 5x Outlets

Product Overview

The SurgeX UPS-2000-OL is a 2000VA online double conversion UPS that delivers network-grade, uninterrupted power to sensitive audio video systems, commercial IT infrastructure, and critical business equipment in a 3U rack-mount or tower form factor. Using true online double conversion technology, all power to connected devices is generated by the internal inverter at all times, providing zero transfer time when utility power is interrupted. Designed for AV system integration in conference rooms, boardrooms, and commercial meeting spaces, the UPS-2000-OL protects equipment with a 20A 120VAC input and five rear-panel outlets while offering runtime scalability from 7 minutes on internal batteries to 18 hours with external battery packs. It is a mid-range standalone online UPS suited for installations where a 3000VA unit exceeds load requirements but a smaller unit cannot adequately support the connected AV or IT rack.

Product Description

The UPS-2000-OL operates on a true online double conversion principle: incoming 120VAC is continuously rectified to DC, which both charges the internal battery bank and powers the inverter that supplies the output. Because the inverter is always active, there is no transfer time when utility power fails. The load transitions from utility-fed inverter operation to battery-fed inverter operation invisibly, with no interruption to signal processing, control systems, or data services. This makes the UPS-2000-OL appropriate for AV racks that include processors, scalers, DSPs, or control system controllers where even a sub-cycle power interruption could cause system resets.

The unit draws up to 16.6A on a 20A NEMA 5-20P input circuit and provides 2000VA (1400W) of output capacity through five rear-panel receptacles: one NEMA L5-20R and four NEMA 5-20R outlets. The controllable receptacle design allows individual outlet switching, which AV integrators can use to implement load sequencing — powering down non-critical devices like displays or peripheral systems to extend battery runtime for core signal path equipment during an outage.

The UPS-2000-OL installs in a standard 19-inch equipment rack in 3U (three rack units) of space, or stands alone as a tower unit. The unit ships with horizontal rack brackets, 5:1 rack brackets, a 6-foot DB9 serial cable, and the UPSILON UPS monitoring software on CD. The hot-swappable battery tray design allows field battery replacement without powering down the connected rack. An intuitive LCD screen on the front panel displays real-time input and output voltage, frequency, load level, and battery capacity, providing at-a-glance system status without requiring software access. An optional SNMP card enables network-based monitoring, integration with building management systems, and automated graceful shutdown for managed commercial AV environments. RS-232 communications are standard for serial-based monitoring and shutdown scripting.

Key Features

• Online Double Conversion Topology — Inverter is always active, providing zero transfer time during power outages and complete isolation from utility power quality issues.
• 2000VA / 1400W Capacity — Mid-range capacity suited for 3U commercial AV and IT racks with signal processors, control systems, networking gear, and peripherals.
• True Sine-Wave Output — Compatible with active PFC power supplies in professional AV processors, amplifiers, and server-class hardware.
• Controllable Receptacles — Individual outlet switching enables load sequencing and priority-based power management during battery operation.
• Hot-Swappable Battery Trays — Field battery replacement without system shutdown reduces service disruption in commercial conference room and boardroom installations.
• Scalable Runtime up to 18 Hours — Internal batteries provide 7-11 minutes of runtime; external battery packs (EBP2) extend runtime to 18 hours.
• 3U Rack-Mount or Tower Form Factor — Includes hardware for both 19-inch rack and tower deployment for flexible AV and IT installation options.
• Intuitive LCD Screen — Front-panel display shows input/output voltage and frequency, operating mode, battery state, and load percentage in real time.
• Optional SNMP Network Card — Adds remote UPS monitoring, network management integration, and automated shutdown for managed AV system deployments.
• RS-232 Communications (Standard) — Serial interface included for local monitoring and shutdown scripting via the bundled UPSILON software.
• Input Power Factor Correction — Built-in input PFC minimizes harmonic distortion on the supply circuit and improves compatibility with generator backup power.
• Auto Restart — Automatically restores output power when utility power returns, without requiring manual intervention at the installation site.

Typical Applications

• Conference room AV racks with DSPs, scalers, and control systems
• Boardroom presentation and videoconferencing infrastructure
• Commercial meeting space AV equipment racks
• Government facility AV and IT infrastructure
• Training room AV system power protection
• Multi-purpose room AV and control system racks
• All-hands room AV infrastructure

Technical Specifications

Frequently Asked Questions

How is online double conversion different from line interactive UPS technology?

A line interactive UPS passes utility power directly to connected equipment during normal operation and switches to battery-derived output only when utility power deviates from acceptable limits, introducing a transfer delay of several milliseconds. The UPS-2000-OL’s double conversion design always runs connected equipment from the inverter, meaning there is no transfer event at all when utility power fails. This is the appropriate topology for AV processors, control systems, and IT servers that are sensitive to any power interruption.

What outlet types does the UPS-2000-OL provide?

The UPS-2000-OL provides five rear-panel outlets: one NEMA L5-20R twist-lock and four NEMA 5-20R standard outlets. The NEMA 5-20P input plug connects to a standard 20A 120VAC circuit. AV integrators should verify that the installation site has a dedicated 20A circuit available for this unit.

Can runtime be extended beyond the internal battery capacity?

Yes. The UPS-2000-OL is compatible with the EBP2 extended battery pack, which can extend runtime from the 7-11 minute internal battery capacity to up to 18 hours. Multiple EBP2 units can be connected for progressively longer runtime. This is useful in applications requiring extended holdover during utility outages.

Does the UPS-2000-OL support network-based monitoring?

Yes, with the optional SNMP card (sold separately). The SNMP card enables monitoring via standard network management platforms and supports automated graceful shutdown scripting. The RS-232 interface is standard and works with the included UPSILON software for serial-based monitoring and management.

Can batteries be replaced without shutting down connected equipment?

Yes. The UPS-2000-OL uses hot-swappable battery trays. Batteries can be removed and replaced while the unit remains powered and connected equipment operates normally. This minimizes service disruption in commercial AV installations where downtime is unacceptable during business hours.

What rack space does the UPS-2000-OL require?

The UPS-2000-OL occupies 3U in a standard 19-inch equipment rack. Unit dimensions are 17.3" L x 3.39" H x 20.2" D and the unit weighs 65 lbs. It can also be configured as a tower unit. Rack structural load capacity should be verified before installation given the unit’s weight.

Where can I purchase the UPS-2000-OL and get technical support?

The SurgeX UPS-2000-OL is available through Creation Networks. For pricing, availability, compatibility questions, and commercial AV integration support, visit creationnetworks.net.