SpinetiX Elementi X – 3-Year Update Plan

Product Overview

The SpinetiX Elementi X update plan keeps your existing Elementi X installation current over a three-year period, covering all software updates, security patches, and unlimited technical support. This digital signage software update plan 3-year option is purchased through the SpinetiX Cockpit portal and applied to an active Elementi X license. It is the most cost-effective way to maintain access to new features and ensure your deployment remains secure and supported over an extended horizon.

Product Description

For AV integrators and IT teams running Elementi X in production environments, keeping the software updated is as important as the initial installation. The Elementi X software maintenance plan covers a 36-month window during which you receive every new release of Elementi X, including feature updates such as expanded Microsoft 365 widget support, the updated Chromium engine introduced in Elementi 2025, and sub-millisecond player synchronization improvements. All security patches are delivered automatically within this period.

Unlike a subscription that terminates your access when it lapses, this update plan does not deactivate your existing license. When the plan expires, Elementi X continues to function at the version current at the time of expiry — you simply stop receiving new updates and support until a new plan is purchased. Buying a 3-year plan at once reduces administrative overhead compared to renewing annually, and provides a lower blended cost per year. The plan is redeemed via the SpinetiX Cockpit portal using the credentials associated with your Elementi X license. Contact Creation Networks at creationnetworks.net for assistance with plan redemption or renewal.

Key Features

• 3-Year Coverage — A single purchase covers 36 months of updates, patches, and support without annual renewal administration.
• All Software Updates — Receive every Elementi X release during the plan period, including major feature updates.
• Security Patches — Stay protected with timely security updates throughout the coverage window.
• Unlimited Technical Support — Access SpinetiX support channels for the full three-year duration.
• Non-Destructive Expiry — When the plan expires, your Elementi X license remains active at its current version; content playback is unaffected.
• SpinetiX Cockpit Redemption — Applied through the SpinetiX Cockpit portal, linked directly to your existing license.
• Cost Efficiency — Lower effective annual cost compared to purchasing three consecutive 1-year plans.

Typical Applications

• Enterprise IT departments managing long-term digital signage contracts
• AV integrators maintaining customer installations under multi-year service agreements
• Organizations with procurement cycles that favor multi-year software commitments
• Facilities requiring continuous software support without annual renewal risk

Technical Specifications

Frequently Asked Questions

Does this update plan work with any version of Elementi X?
Yes. The 3-year update plan applies to any existing, licensed Elementi X installation. It is redeemed through the SpinetiX Cockpit portal and linked to your registered license.

What happens when the 3-year plan expires?
Your Elementi X license remains active and your content continues to play. You will no longer receive software updates, new features, or technical support until a new update plan is purchased.

Is this plan the same as a subscription?
No. The underlying Elementi X license is permanent. The update plan is a service layer that provides updates and support — it does not control whether the software runs.

Can I purchase this plan before my current update plan expires?
Yes. Renewal before expiry extends your coverage from the current expiry date, not from the purchase date. Contact Creation Networks for guidance on timing.

Is the 3-year plan more cost-effective than three 1-year plans?
Yes. The 3-year plan is priced lower than the sum of three annual plans, making it the preferred option for long-term deployments.

Where do I redeem this plan?
Plans are redeemed through the SpinetiX Cockpit portal. Your Creation Networks account manager can provide onboarding assistance if needed. Visit creationnetworks.net for support.