SpinetiX Elementi X – 1-Year Update Plan

Product Overview

The SpinetiX Elementi X 1-year update plan provides 12 months of software updates, security patches, and unlimited technical support for an existing Elementi X installation. This digital signage software annual update plan is the right choice for organizations that prefer to evaluate renewal on a yearly basis or whose procurement cycles align to annual software budgets. It is applied through the SpinetiX Cockpit portal against your registered Elementi X license.

Product Description

SpinetiX continuously develops Elementi X with new capabilities, widget integrations, and platform improvements. The 1-year update plan ensures your installation receives every update released during the 12-month coverage window, including security patches and new feature releases. During the covered period, unlimited technical support through SpinetiX’s support channels is also included.

This plan is the Elementi X 1-year maintenance option for customers who have previously purchased a permanent license and need to extend their update and support coverage. The permanent nature of the underlying Elementi X license means the software continues to operate after the plan expires — content playback is not interrupted. However, versions released after the plan expiry will not be accessible without renewing. For uninterrupted coverage, SpinetiX and Creation Networks recommend renewing before expiry; early renewal extends coverage from the existing end date. For organizations that prefer a longer commitment horizon and a lower blended cost, the 3-year update plan is also available at creationnetworks.net.

Key Features

• 12-Month Coverage — Annual update plan that covers all Elementi X releases and patches for one year from activation.
• Software Updates Included — Receive all Elementi X feature updates and minor releases during the coverage period.
• Security Patches — All security fixes issued during the plan year are delivered to your installation.
• Unlimited Technical Support — Full access to SpinetiX support channels for the 12-month term.
• Non-Terminating License — The permanent Elementi X license is unaffected by plan expiry; only update and support access lapses.
• SpinetiX Cockpit Management — Applied and tracked through the SpinetiX Cockpit portal.

Typical Applications

• Organizations with annual IT software budget cycles
• AV integrators managing customer support obligations on a year-by-year basis
• Facilities that want flexibility to reassess software maintenance costs annually

Technical Specifications

Frequently Asked Questions

Does my Elementi X software stop working when this plan expires?
No. The permanent Elementi X license continues to function after the plan expires. Your digital signage content will keep playing. You will not receive new software updates or support until you renew.

Can I upgrade from a 1-year plan to a 3-year plan?
Yes. At renewal time, you can choose the 3-year update plan instead. Contact Creation Networks at creationnetworks.net for guidance.

When does the plan start?
Coverage begins on the activation date in the SpinetiX Cockpit portal. If renewed before the current plan expires, coverage extends from the existing end date.

Does this plan include support for the 250+ widget library?
The update plan covers technical support for Elementi X software. Widget-specific support may depend on your DSOS widget license terms.

Is the 1-year plan the same price as one-third of the 3-year plan?
No. The 3-year plan is priced lower than three times the 1-year plan, making it the more economical option for ongoing deployments.