Samsung P-LM-PNXX25O 5 Year Pro Av Onsite Exchange Repair KM24A Kiosk

Samsung P-LM-PNXX25O – 5-Year Pro AV Onsite Exchange Repair Plan for KM24A Kiosk

Product Overview

The Samsung P-LM-PNXX25O is a 5-year Pro AV Onsite Exchange and Repair service plan for the Samsung KM24A commercial kiosk display system, designed to protect enterprise kiosk deployments with comprehensive onsite service coverage that minimizes downtime in commercial self-service environments. This extended protection plan provides onsite repair and exchange service for KM24A kiosk units over a 5-year coverage period, making it appropriate for organizations deploying the KM24A in high-traffic retail, healthcare, government, and corporate environments where kiosk availability is operationally critical. Purchasing the service plan at the time of kiosk deployment is recommended to maintain uninterrupted coverage from day one of operation.

Product Description

The P-LM-PNXX25O 5-year Pro AV service plan extends the KM24A's standard warranty coverage with onsite exchange and repair protection for the full 5-year coverage term. Onsite service eliminates the logistics burden of shipping kiosk hardware for depot repair, reducing the time a commercial kiosk is out of service due to a hardware failure or performance issue. For organizations operating KM24A kiosks in customer-facing retail, healthcare check-in, or government service environments, the ability to have Samsung-authorized service dispatched to the installation site is a critical operational requirement. The exchange provision ensures that faulty units can be replaced in-field without waiting for depot repair cycles, further minimizing kiosk downtime. The 5-year coverage term aligns with typical commercial kiosk deployment lifecycles, providing consistent protection across the full operational life of the KM24A installation without requiring annual renewal or coverage gap management. This plan applies specifically to the Samsung KM24A kiosk and should be purchased alongside the KM24A display and KM24A-P connection box for complete system coverage.

Key Features

• 5-Year Coverage Term — Extended protection aligned with commercial kiosk deployment lifecycles for consistent coverage without annual renewal.
• Onsite Exchange and Repair — Samsung-authorized technicians dispatched to the installation site for hardware repair or unit exchange.
• Minimizes Kiosk Downtime — Onsite service reduces time-out-of-service compared to depot repair logistics for customer-facing kiosk deployments.
• KM24A Specific — Designed for the Samsung KM24A 24-inch commercial kiosk display system.
• Pro AV Service Level — Professional AV service tier appropriate for enterprise and commercial kiosk deployment requirements.

Typical Applications

• Retail store KM24A kiosk fleet protection plans
• Healthcare facility patient check-in kiosk service coverage
• Government facility information kiosk extended warranties
• Corporate visitor management kiosk service protection
• Transportation ticketing kiosk fleet service coverage

Technical Specifications

Frequently Asked Questions

What does onsite exchange and repair mean?
Onsite exchange and repair means Samsung-authorized service technicians are dispatched to your kiosk installation location to diagnose, repair, or exchange the KM24A unit. This eliminates the need to ship the display to a depot repair facility, significantly reducing the period the kiosk is out of service.

Is the P-LM-PNXX25O required for the KM24A warranty?
The standard KM24A warranty covers the initial coverage period included with the product. The P-LM-PNXX25O extends coverage to 5 years with the added benefit of onsite service, which is recommended for commercial kiosk deployments where availability is operationally critical.

When should this plan be purchased?
It is recommended to purchase the P-LM-PNXX25O alongside the KM24A display and KM24A-P connection box at the time of initial deployment to ensure continuous coverage from the start of operation without gap periods.

Does this plan cover the KM24A-P connection box?
Contact Creation Networks to confirm the specific coverage scope of the P-LM-PNXX25O for the KM24A system, including whether the connection box and accessories are covered under the plan terms.