Poly Professional Services – Project Rescheduling Fee

Product Overview

This fee applies when a Poly professional services project or implementation is rescheduled less than seven days before the scheduled start date. It covers the cost of reallocating engineering resources on short notice. It is ordered when a late schedule change occurs.

Product Description

Scheduling engineering resources requires advance commitment, so late changes carry a cost. This rescheduling fee applies when a Poly professional services project or implementation is delayed less than seven days prior to the scheduled start date. It covers the impact of reassigning engineers and adjusting the delivery calendar on short notice. It is intended for customers and integrators who need to move a confirmed engagement inside the notice window. Applying the fee allows the project to be rescheduled without cancelling the engagement. This is an administrative service fee and does not include the professional service itself. Contact the Creation Networks AV team to reschedule a confirmed engagement.

Key Features

• Short-notice rescheduling — Applies to changes made less than seven days before the start date.
• Resource reallocation — Covers the cost of reassigning engineers on short notice.
• Engagement continuity — Lets a confirmed project move without cancellation.
• Administrative fee — Does not include the professional service itself.