Poly Infrastructure – Onsite T&M Hourly (OOH)

Product Overview

This time-and-materials service provides onsite Poly infrastructure implementation support billed per hour outside normal business hours or on weekends. After-hours delivery protects production systems during infrastructure work. A minimum purchase of four hours is required.

Product Description

When infrastructure work must avoid business-hours disruption, hourly onsite support is scheduled after hours or on weekends. This time-and-materials service provides onsite Poly infrastructure implementation assistance priced per hour, delivered out of hours in local time or on weekends. A Poly engineer performs installation, configuration, or troubleshooting on site as directed, subject to engineer availability. It is intended for enterprises and integrators with maintenance windows that fall outside standard hours. A minimum purchase of four hours is required, with quantity used to reach the total hours needed. Travel and expenses may apply depending on location. After-hours scheduling should be arranged in advance to secure engineer availability. Contact the Creation Networks AV team to reserve out-of-hours onsite time.

Key Features

• After-hours hourly support — Provides per-hour onsite infrastructure implementation out of hours or on weekends.
• Downtime protection — Keeps production systems available during business hours.
• Four-hour minimum — Requires a minimum purchase of four hours; scale quantity as needed.
• Flexible scope — Covers installation, configuration, and troubleshooting tasks.
• Availability-based — Scheduled subject to engineer availability; book in advance.