Planar Assisted Install – DV LED DHD/UHD Walls

Product Overview

This Planar professional service provides assisted installation with training for Direct View LED complete DHD or UHD video walls. Coverage is available within the USA and Canada and is delivered according to a project Statement of Work (SOW). The service is intended to support an integration team during deployment of a complete Planar DV LED wall, including hands-on guidance and operator training. Scope, schedule, and deliverables are defined per project.

Product Description

Planar's assisted install service pairs your team with Planar-authorized technicians during the installation of a Direct View LED video wall, covering DHD and UHD complete wall configurations. Assisted installation is a collaborative model: your installation crew performs the physical work while Planar resources provide on-site direction, alignment guidance, and verification to help the wall meet performance expectations. The service includes training so that on-site staff understand operation, basic maintenance, and day-to-day management of the finished wall. Because LED wall projects vary widely in size, pixel pitch, mounting structure, and control architecture, this service is governed by a Statement of Work that defines the exact scope, number of days, travel, and acceptance criteria. The service applies to installations within the USA and Canada. Engaging assisted install helps reduce deployment risk on complex DV LED projects and supports a clean handoff to building operators. To review compatible Planar LED walls, controllers, and related services, browse the full Planar collection at Creation Networks. Contact Creation Networks to confirm the Statement of Work, site requirements, and scheduling for your project.

Key Features

• Assisted installation model — Planar-authorized technicians guide your crew through deployment of a complete DV LED wall.
• Operator training included — On-site staff are trained on operation, basic maintenance, and management of the wall.
• DHD and UHD coverage — Supports complete Direct View LED wall configurations at DHD or UHD scope.
• USA and Canada coverage — Service is available for qualifying sites across the United States and Canada.
• SOW-governed scope — Deliverables, schedule, travel, and acceptance criteria are defined in a project Statement of Work.
• Deployment risk reduction — On-site expertise supports correct alignment and a clean handoff to operators.

Typical Applications

• Broadcast studio
• Government space
• Auditorium
• Commercial meeting space
• Multi-purpose room

Technical Specifications

Frequently Asked Questions

What is assisted installation?
Assisted installation means Planar-authorized technicians direct and verify the work while your crew performs the physical installation. The exact division of responsibilities is defined in the SOW.

Which walls does this service cover?
It covers Direct View LED complete walls at DHD or UHD scope. Contact Creation Networks to confirm fit for your specific wall configuration.

Is training part of the service?
Yes. The service includes training so on-site staff can operate, maintain, and manage the finished wall.

Where is this service available?
Service is available for qualifying sites within the USA and Canada.

How is scope and pricing determined?
Scope, schedule, travel, and acceptance criteria are defined in a project Statement of Work. Contact Creation Networks to develop the SOW for your site.

How do we schedule the install?
Contact Creation Networks to coordinate scheduling, site readiness, and the SOW ahead of your deployment.