Creation Networks offers audiovisual & video conferencing services for projects of all sizes - from a single meeting room to a nationwide deployment. You can count on us for your audiovisual technology system's design, configuration, programming, installation, and support. It is important that you get Top Quality products from the best manufacturers, and then purchase from a trusted partner who tests and installs what they sell, giving you the best value. Our goal at CreationNetworks.net is to only represent the top products and test everything before recommending or selling our solutions.
- Shipping & Returns
Add protection for your equipment and peace of mind with 24/7 elite access to support with the Protek Ultra Coverage Plan from NewTek. The ProTek Ultra coverage plan includes one year of premium coverage to your NewTek TriCaster TC Mini CS, providing you with 24/7 priority access to expert global support via phone, chat, or email.
The coverage plan extends the standard one-year product hardware warranty, and its enhanced coverage provides advanced hardware replacement, guaranteed availability of replacement parts, dedicated technical support and remote diagnosis, access to the NewTek knowledgebase, software updates, maintenance, and bug fixes, a 75% discount on NewTek online classes, priority and emergency response times, product enhancement input, ultra-level priority case handling, and written issue status reports and detailed analysis of the root cause of your issues.
- 24/7 Global Emergency Support
- 1-Year Extended Hardware Warranty
- Advanced Parts Replacement
- Dedicated Phone/Email/Chat Issue Support
- Guaranteed Spares and Parts Availability
- Advanced Shipping, Trade-In Program
- Software Upgrades, Fixes, and Patches
- Ultra-Level Support Case Priority
- 75% Off NewTek Online Classes
- Product Enhancement Input
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday before 1PM PST ship the same day. Orders placed after 1PM will ship the next day of business. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.