Vizrt PTUTC2E3RU ProTek Ultra for TriCaster 2 Elite - PTU-000000001
Vizrt PTUTC2E3RU ProTek Ultra for TriCaster 2 Elite - PTU-000000001 is backordered and will ship as soon as it is back in stock.
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Vizrt PTUTC2E3RU ProTek Ultra for TriCaster 2 Elite - PTU-000000001
Product Overview
The Vizrt ProTek Ultra for TriCaster 2 Elite is a one-year premium coverage plan delivering 24/7 priority technical support, advanced hardware replacement, and extended warranty coverage for the TriCaster 2 Elite 3RU production system. This is the highest-tier Vizrt service plan, appropriate for broadcast facilities and live production operations where unplanned downtime has direct schedule and revenue impact.
Product Description
ProTek Ultra for the TriCaster 2 Elite provides around-the-clock access to Vizrt's expert technical support team via phone, chat, and email, with priority case handling for critical production issues. Advanced hardware replacement ensures a replacement system ships before the defective unit is returned, allowing production to resume without waiting for repair. The plan covers hardware failures, software issues, and operational troubleshooting for the TriCaster 2 Elite 3RU. Coverage is specific to this system model and activates from the plan purchase date.
Key Features
- 24/7 Priority Support Access — Phone, chat, and email technical support available around the clock.
- Advanced Hardware Replacement — Replacement unit ships proactively to minimize production downtime.
- Extended Warranty Coverage — One additional year of full hardware warranty for the TriCaster 2 Elite.
- Critical Case Handling — Priority escalation for issues affecting live production operations.
- Software Support Included — Covers software updates, technical assistance, and operational support.
Typical Applications
- Broadcast studios running TriCaster 2 Elite as the primary live production system
- Sports production facilities and news organizations requiring guaranteed rapid support response
- Enterprise AV environments with 24/7 operational schedules and no on-site technical support
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
Nationwide Audiovisual Services, Design, Installation & Support
Creation Networks is a trusted nationwide partner for complete audiovisual solutions — delivering expert AV system sales, professional design, programming, installation, and ongoing support to organizations across the United States.
From Microsoft Teams Rooms and enterprise video conferencing to LED video walls, live streaming production, and hybrid collaboration systems, we provide end-to-end AV integration using premium, certified technology from industry leaders including Crestron, Q-SYS, Shure, Extron, and Absen.
Whether you operate a single location or manage facilities nationwide, Creation Networks ensures your AV systems are designed for reliability, scalability, security, and long-term performance — helping your organization communicate more effectively and operate at peak efficiency.
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