Vizrt PTPTC1SP ProTek Prime for TriCaster TC1 - PTP-000000020
Vizrt PTPTC1SP ProTek Prime for TriCaster TC1 - PTP-000000020 is backordered and will ship as soon as it is back in stock.
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Product Overview
The Vizrt ProTek Prime for TriCaster TC1 is a one-year coverage plan providing 24/5 technical support access and standard hardware replacement for the TriCaster TC1 production system. ProTek Prime extends the standard warranty and provides structured support access for production teams operating TC1 in broadcast and live event environments.
Product Description
ProTek Prime for the TriCaster TC1 includes chat and email access to Vizrt technical support five days a week, covering hardware defects, software issues, and operational troubleshooting. Standard hardware replacement is included for covered system defects. This plan is appropriate for facilities where business-hours support response meets operational requirements. Coverage is for one year, specific to the TriCaster TC1 model.
Key Features
- 24/5 Technical Support — Chat and email access during business hours five days a week.
- Standard Hardware Replacement — Covers hardware defects and system repair or replacement.
- Extended Warranty — One additional year of warranty coverage for the TriCaster TC1.
- Software Support — Technical assistance for software updates and operational issues.
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
Nationwide Audiovisual Services, Design, Installation & Support
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From Microsoft Teams Rooms and enterprise video conferencing to LED video walls, live streaming production, and hybrid collaboration systems, we provide end-to-end AV integration using premium, certified technology from industry leaders including Crestron, Q-SYS, Shure, Extron, and Absen.
Whether you operate a single location or manage facilities nationwide, Creation Networks ensures your AV systems are designed for reliability, scalability, security, and long-term performance — helping your organization communicate more effectively and operate at peak efficiency.
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