Vizrt PTPTC1P2RU Protek Prime Coverage Plan for TriCaster 1 Pro 2 RU - PTP-000000038
Vizrt PTPTC1P2RU Protek Prime Coverage Plan for TriCaster 1 Pro 2 RU - PTP-000000038 is backordered and will ship as soon as it is back in stock.
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Vizrt PTPTC1P2RU Protek Prime Coverage Plan for TriCaster 1 Pro 2 R...
Product Overview
The Vizrt ProTek Prime for TriCaster 1 Pro 2RU is a one-year coverage plan providing 24/5 technical support and standard hardware replacement for the TriCaster 1 Pro 2RU production system. ProTek Prime extends the standard warranty and gives production teams access to Vizrt technical support for hardware and software issues five days a week via chat and email.
Product Description
ProTek Prime for the TriCaster 1 Pro 2RU provides structured support coverage for facilities operating this system as a primary live production platform. The plan covers hardware defects, repairs, and standard replacement alongside technical assistance for software updates and operational issues. Coverage is for one year from activation and is model-specific to the TriCaster 1 Pro 2RU. For 24/7 coverage with advanced hardware replacement, the ProTek Ultra plan is available.
Key Features
- 24/5 Technical Support — Chat and email support access during business hours, five days a week.
- Standard Hardware Replacement — Covers hardware defects and system replacement for the covered unit.
- Extended Warranty — One additional year of warranty protection for the TriCaster 1 Pro 2RU.
- Software Support — Technical assistance for software and operational troubleshooting.
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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