Vizrt CC-MAS CaptureCast Maintenance and Support - SUP-000000011
Vizrt CC-MAS CaptureCast Maintenance and Support - SUP-000000011 is backordered and will ship as soon as it is back in stock.
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Vizrt CC-MAS CaptureCast Maintenance and Support - SUP-000000011
Product Overview
The Vizrt CC-MAS CaptureCast Maintenance and Support subscription provides 12 months of software maintenance and 24/7 technical support for the CaptureCast NDI lecture capture and recording system. This is the service plan for organizations that want to keep their CaptureCast deployment current with software updates and have direct access to Vizrt technical support for system issues, configuration questions, and operational troubleshooting.
Product Description
CaptureCast is Vizrt's NDI-native automated lecture capture and multi-room recording system, designed for education, corporate, and broadcast environments. The CC-MAS Maintenance and Support plan covers the primary CaptureCast unit for 12 months, providing software update access throughout the term and direct 24/7 technical support. Organizations relying on CaptureCast for automated daily recording, event capture, or live streaming in mission-critical production environments benefit from the peace of mind that comes with an active support contract. This plan covers the base CaptureCast system; separate maintenance plans are available for CaptureCast Space licenses. Renews annually.
Key Features
- 12 Months Software Maintenance — Access to all CaptureCast software updates released during the support term.
- 24/7 Technical Support — Around-the-clock access to Vizrt technical support for CaptureCast issues and operational questions.
- System Coverage — Covers the primary CaptureCast NDI unit (base system, not Space licenses).
- Annual Renewal — Renews to maintain continuous software update and support access.
Typical Applications
- Universities and colleges running CaptureCast for automated classroom lecture recording
- Corporate AV departments using CaptureCast for executive communications and training recording
- Government and healthcare organizations deploying CaptureCast in mission-critical recording environments
Technical Specifications
- Coverage: CaptureCast NDI base system
- Support Access: 24/7
- Term: 12 months (annual renewal)
- Includes: Software maintenance (updates) + technical support
- Prerequisite: Active CaptureCast NDI system
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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