Logitech 3-Year Extended Warranty for Rally Bar 994-000168

What is the Logitech 3-Year Extended Warranty for Rally Bar?

Part number 994-000168 is Logitech's 3-year extended hardware warranty for the Rally Bar. It continues the standard two-year Logitech warranty for three years more, so the hardware stays covered for 5 years from the day it was bought. Rally Bar is Logitech's all-in-one video bar for small and medium rooms, built around a 4K PTZ camera with 15x zoom. The hardware is listed on our Logitech Rally Bar (graphite) page. It is a practical way for IT and AV teams to match hardware coverage to a longer refresh cycle.

How does the Logitech 3-Year Extended Warranty for Rally Bar work?

Coverage for the Rally Bar must be added at the time of purchase or within 30 days of it, otherwise Logitech can refuse the order. Logitech's confirmation document records each covered serial number, so check it against the installed hardware and report discrepancies within 30 days. When a defect appears, the claim goes to Logitech support with the model, serial number, purchase date and a description of the fault. On an approved claim Logitech may repair the unit, replace it with the same or an equivalent-value product, or refund it.

If parts for the original model are no longer available, Logitech may replace it with the newest model of equivalent value, and a replacement is covered for the rest of the warranty term or 30 days, whichever is longer. Coverage is the same as the Logitech Limited Hardware Warranty: defects in materials and workmanship. Accidental damage, loss, theft, mishandling and misuse are excluded. Logitech may ask for proof of purchase for both the hardware and the extended warranty, so keep both invoices with the room records. Returning a non-defective unit, or taking a credit note for a defective one instead of filing a warranty claim, forfeits the extended warranty. Creation Networks can quote the warranty with the white Rally Bar or add it to an order placed in the last 30 days.

What are the key features of the Logitech 3-Year Extended Warranty for Rally Bar?

• 5-year total coverage — The warranty runs three years past Logitech's two-year standard warranty, so the Rally Bar is covered for 5 years from purchase.
• Built for business buyers — Logitech sells the extended warranty to business end customers buying hardware for their own use.
• Same defect coverage — It extends the Logitech Limited Hardware Warranty terms for defects in materials and workmanship without changing what is covered.
• 30-day purchase window — It can be added at the time of the hardware purchase or within 30 days, which leaves time to finalize a project order.
• Repair, replacement or refund — On an approved claim Logitech repairs or replaces the product with an equal-value unit, or refunds it.
• Serial-number tracking — Covered units are recorded by serial number on Logitech's confirmation, which keeps asset records and claims straightforward.
• Direct Logitech support — Claims are handled by Logitech support, so faults go straight to the manufacturer.

Where is the Logitech 3-Year Extended Warranty for Rally Bar typically used?

• Conference room
• Boardroom
• Training room
• Multi-purpose room
• Commercial meeting space
• Government space

Technical Specifications

Frequently Asked Questions

What does the Logitech 3-Year Extended Warranty for Rally Bar cover?

It covers the Rally Bar against defects in materials and workmanship for three years after Logitech's two-year warranty ends, under the same terms as the Logitech Limited Hardware Warranty. Accidental damage, loss, theft and misuse are excluded.

When does the extended warranty have to be purchased?

With the hardware, or within 30 days of the hardware purchase. Logitech may decline a later order, so it is best included on the same purchase order as the room equipment.

How is a warranty claim made?

Contact Logitech support with the product model, serial number, purchase date and a description of the issue. Logitech may ask for proof of purchase of both the hardware and the extended warranty, then repairs, replaces or refunds the product at its option.

Can the extended warranty be transferred?

Logitech's published terms tie the extended warranty to the business end customer that bought the hardware for its own use and to the serial numbers on Logitech's confirmation. The terms do not describe a transfer process, so check with Creation Networks before a Rally Bar changes hands.

Is there a different coverage term available?

Yes. Logitech also offers a 1-year Rally Bar extended warranty, and Creation Networks can quote whichever term fits your refresh plan.

Can Creation Networks support the hardware under this warranty?

Yes. Creation Networks designs, installs and supports Logitech rooms nationwide and can help with diagnostics and the Logitech claim process. Request a quote for the warranty with your hardware, or see compatible systems in the Logitech collection.