Lightware MX2M-FR24R-Upgrade Software upgrade to redundant power operation for MX2M-FR24R modular frame - 91110027

Product Overview

The Lightware MX2M-FR24R-Upgrade is a software license that enables redundant power supply operation on an MX2M-FR24R modular matrix frame after a second physical PSU drawer has been installed. The MX2M-FR24R-F ships with a single PSU and supports up to 24x24 HDMI 2.0 signal routing; installing a second PSU drawer alone does not activate redundant power operation — this firmware license activates the redundancy logic that monitors both supplies and provides automatic failover. The upgrade is required for any MX2M-FR24R-F installation where a second PSU is added as a reliability measure in broadcast studios, operations centers, or any critical AV infrastructure deployment requiring continuous uptime.

Product Description

The MX2M-FR24R modular matrix supports a 24x24 non-blocking video switching architecture distributed across six 4-port input boards and six 4-port output boards. In its base F configuration (single PSU), the frame is fully functional but has no power redundancy. Adding the second PSU drawer hardware converts the unit to dual-PSU configuration, but the firmware upgrade — this SKU — is what enables the active monitoring and automatic switchover between supplies that constitutes true redundant power operation. PSU drawers on the MX2M-FR24R are field-exchangeable without requiring system shutdown, further supporting high-availability deployment requirements.

The MX2M-FR24R platform supports 4K UHD@60Hz RGB 4:4:4 with up to 18Gbps data rate on all ports. In addition to the six video input and output board slots, the frame includes four additional slots for low-speed I/O boards covering audio, GPIO, and other auxiliary functions. After applying this upgrade license, the frame operates equivalently to the MX2M-FR24R-RF factory redundant variant, making it the correct procurement path for organizations that purchased the F variant and subsequently determined that power redundancy is required.

Key Features

• Activates redundant power operation — required firmware license to enable active PSU monitoring and automatic failover when a second PSU drawer is physically installed
• No hardware replacement needed — upgrade is applied via firmware to the existing MX2M-FR24R-F frame; only the second PSU drawer hardware and this license are required
• Field-exchangeable PSU drawers — MX2M-FR24R PSU units can be swapped without system shutdown for maintenance and replacement
• 24x24 non-blocking matrix — supports full 4K UHD@60Hz 4:4:4 routing across all 24 inputs and 24 outputs simultaneously
• HDMI 2.0 compliance — up to 18Gbps data rate per port, RGB 4:4:4 colorspace
• Modular board architecture — six 4-port input board slots, six 4-port output board slots, four low-speed I/O board slots
• Equivalent to MX2M-FR24R-RF after upgrade — the F variant with second PSU and this license operates identically to the factory-redundant RF variant

Typical Applications

• Broadcast studio
• Auditorium
• Government space
• All-hands room

Technical Specifications

Competitor Comparison

Frequently Asked Questions

Do I need to purchase both the second PSU drawer and this upgrade license?

Yes. The second PSU drawer hardware must be physically installed in the MX2M-FR24R-F frame, and then this software upgrade license must be applied to activate the redundant power operation logic. Neither alone is sufficient to enable power redundancy.

Will the MX2M-FR24R-F need to be taken offline to apply this upgrade?

The upgrade involves a firmware update which requires a brief service window. The frame's video switching functionality is interrupted during the firmware application process. This should be scheduled during a maintenance window.

What is the difference between the MX2M-FR24R-F, -RF, and -RFP variants?

The MX2M-FR24R-F ships with one PSU (single power, upgradeable via this license). The MX2M-FR24R-RF ships with two PSUs and redundant power operation activated from the factory. The MX2M-FR24R-RFP includes two PSUs with redundant power and also supports redundant remote PoE powering for connected extenders.

Can this upgrade be applied to the MX2M-FR24R-RF or MX2M-FR24R-RFP?

No. The -RF and -RFP variants already have redundant power active from the factory. This upgrade license applies only to the MX2M-FR24R-F (single PSU) variant after a second PSU is physically installed.

Is the matrix's video performance affected by adding the second PSU and upgrade?

No. The 24x24 non-blocking HDMI 2.0 4K@60Hz 4:4:4 routing performance is identical before and after the upgrade. Only the power supply architecture changes.