Jabra Link 950 USB-C Telephone Switch

Product Overview

The Jabra Link 950 USB-C is a telephone switch (electronic hook switch adapter) that enables simultaneous connection of a USB headset to both a traditional desk phone and a softphone-equipped computer, supporting organizations transitioning from legacy telephony to unified communications environments. The device accepts a USB-C connection to the host computer and routes call audio and full call controls through the connected USB headset, eliminating the need for separate headsets at the workstation. Currently priced at $201 against a retail of $251, the Link 950 USB-C offers a significant discount for organizations deploying telephone switch infrastructure across modern USB-C workstations. IT administrators can manage connected headsets and firmware centrally via Jabra Xpress across large enterprise deployments.

Product Description

The Jabra Link 950 USB-C acts as an electronic bridge between a legacy desk phone and a modern softphone or UC platform, allowing a single USB headset to serve both communication channels from one workstation. When a call arrives on the desk phone, the headset receives audio automatically; when a softphone call comes in through the computer's USB-C port, the same headset handles it without requiring the user to physically swap cables or devices. This consolidated approach is practical in environments where desk phone infrastructure remains in service during a phased migration to cloud-based UC platforms — a common situation in large enterprises and contact centers.

The USB-C interface is specifically designed for workstations equipped with USB-C ports, including current-generation laptops and docking stations increasingly common in enterprise environments. Both USB-C and USB-A computer cables are included in the box, providing deployment flexibility across mixed hardware environments without additional accessories. Call management is handled directly from the headset, allowing agents and knowledge workers to answer, end, and switch calls without touching the physical desk phone or softphone application window. The Link 950 supports Electronic Hook Switch (EHS) functionality with a compatible EHS adapter, enabling full remote desk phone hook control — including answering calls — directly from the headset. The compact desktop footprint minimizes workstation clutter, which is a practical consideration in dense contact center and open-plan office seating arrangements. Jabra Xpress compatibility allows IT administrators to push firmware updates and manage device settings across large fleets of connected headsets from a central console.

Key Features

• Dual Phone Connectivity — Connects a USB headset to both a desk phone and a softphone simultaneously from a single workstation without manual switching.
• USB-C Computer Connection — USB-C interface for compatibility with modern laptops and docking stations; USB-A cable also included in the box.
• Full Headset Call Control — Answer, end, and manage calls directly from the connected USB headset without touching the phone or application.
• Automatic Call Routing — Incoming calls are automatically directed to the correct audio channel based on which phone is ringing.
• EHS Desk Phone Support — Electronic Hook Switch functionality available with a compatible EHS adapter for full desk phone call control from the headset.
• Jabra Xpress Compatible — Supports centralized device management and firmware updates across enterprise headset deployments.
• Wide Jabra Headset Compatibility — Works with a broad range of Jabra USB corded and wireless headsets.
• Compact Desktop Footprint — Small form factor designed for dense workstation environments including contact centers and open-plan offices.
• Plug-and-Play Setup — Simple installation with no software required; computer and desk phone cables included in the box.

Technical Specifications