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HP Engage One Pro AiO POS – 24" i5 Head Only

Regular price $3,699.00
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HP Inc.  |  SKU: 384L5UA#ABA

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Product Overview

The HP Engage One Pro AiO (384L5UA#ABA) is a modular all-in-one POS head unit engineered for high-traffic retail and hospitality environments. This configuration ships as the 23.8" portrait head unit only — the stand and mount are sold separately — and attaches to fixtures or counters through its integrated VESA hub. With an Intel Core i5-10500E processor, projected-capacitive multi-touch, an integrated fingerprint reader, a 6" customer-facing display, and Windows 10 IoT Enterprise 2021 LTSC, it serves checkout lanes, service counters, and self-service kiosks that demand reliable enterprise-grade hardware. This HP Engage One Pro all-in-one POS head unit is built for integrators standardizing point-of-sale fleets.

Product Description

HP designed the Engage One Pro G1 as a modular retail platform, and this build delivers the touchscreen head unit with the compute, security, and peripheral connectivity that POS deployments require. The 23.8" projected-capacitive display reaches up to 625 nits with an anti-glare finish, keeping the interface readable under bright store lighting. Because it is the head unit only, the VESA hub gives integrators flexibility to pair it with the mount, stand, or fixture that matches each store layout. TPM 2.0, HP Sure Start, and HP BIOSphere provide firmware-level protection suited to PCI-conscious retail and hospitality IT teams.

HP Engage One Pro AiO POS 24-inch head unit front view

HP Engage One Pro AiO POS head unit with 6-inch customer-facing display

Key Features

  • Head unit only design — Ships as the 23.8" portrait head unit with no stand; mounts through the integrated VESA hub so integrators select the stand or mount per fixture.
  • Intel Core i5-10500E processor — Six cores and twelve threads at a 3.1 GHz base, up to 4.2 GHz, handle POS applications, payment middleware, and back-office tasks concurrently.
  • Projected-capacitive multi-touch — Up to 625 nits with an anti-glare finish keeps the touchscreen responsive and legible in bright retail spaces.
  • Integrated fingerprint reader — On-device FPR supports fast operator sign-in and accountability at the lane.
  • 6" customer-facing display — Shows order detail, pricing, and prompts to the shopper at checkout.
  • Enterprise security stack — TPM 2.0, HP Sure Start, and HP BIOSphere deliver firmware resilience and managed BIOS protection.
  • Windows 10 IoT Enterprise 2021 LTSC — Long-term servicing branch gives fixed-function POS deployments a stable, low-change OS lifecycle.

Typical Applications

  • Retail checkout lanes — Front-of-store point of sale for specialty, grocery, and big-box environments.
  • Hospitality and quick-service — Order entry and payment for restaurants, cafes, and bars.
  • Self-service and assisted kiosks — VESA-mounted deployments for ticketing, ordering, and check-in.
  • Service and returns counters — Operator-authenticated transactions with the integrated fingerprint reader.

Technical Specifications

Model / SKU HP Engage One Pro G1 / 384L5UA#ABA
Processor Intel Core i5-10500E (6 cores / 12 threads, 3.1 GHz base, up to 4.2 GHz)
Memory 8 GB
Storage 256 GB SSD
Display 23.8" portrait projected-capacitive multi-touch, anti-glare, up to 625 nits
Customer-Facing Display 6" CFD
Biometrics Integrated fingerprint reader (FPR)
Mounting Head unit only; integrated VESA hub (stand/mount sold separately)
Wireless Wi-Fi
Security TPM 2.0, HP Sure Start, HP BIOSphere
Operating System Windows 10 IoT Enterprise 2021 LTSC

Frequently Asked Questions

Does this configuration include a stand or mount?
No. This is the head unit only. It attaches through the integrated VESA hub, and the stand or mount is sold separately so you can match each fixture.

What processor does it use?
An Intel Core i5-10500E with six cores and twelve threads, a 3.1 GHz base clock, and up to 4.2 GHz boost.

Is the display suitable for bright retail spaces?
Yes. The projected-capacitive multi-touch panel reaches up to 625 nits with an anti-glare finish for readability under store lighting.

Does it support operator authentication?
Yes. An integrated fingerprint reader enables fast, accountable operator sign-in at the lane.

What operating system is installed?
Windows 10 IoT Enterprise 2021 LTSC, the long-term servicing branch suited to fixed-function POS deployments.

What security features are included?
TPM 2.0, HP Sure Start, and HP BIOSphere provide firmware-level protection and managed BIOS resilience.

Is warranty coverage available?
Yes. HP Care Pack service options can extend coverage. Browse HP options at Creation Networks HP Inc.

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