HP Care Pack – 5 Year Extended Hardware Support
HP Care Pack – 5 Year Extended Hardware Support is backordered and will ship as soon as it is back in stock.
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HP Care Pack – 5 Year Extended Hardware Support
Product Overview
The HP Care Pack U0J11E (part number U0J11E) is a five-year extended hardware support service plan for eligible HP hardware. It provides long-term coverage with HP-certified parts and labor and remote technical support. This is a service contract, not a physical product.
Product Description
This HP care pack extends hardware support to five years, well beyond the standard limited warranty. Coverage includes remote problem diagnosis, technical support, and replacement parts and labor for covered HP-branded hardware faults across the full term. Because the plan begins from the original hardware purchase date, it gives procurement teams a fixed, multi-year support commitment for long-lifecycle HP equipment.
The U0J11E extended care pack is built for organizations standardizing on HP hardware that they intend to keep in service for several years and that want predictable support costs. It attaches to a specific eligible HP product and should be registered with HP after purchase. For shorter terms, compare the 2-year next-day hardware support plan or the 3-year on-site parts and labor plan. Browse more in the HP Inc. collection.
Key Features
- Five-year extended HP hardware support term
- Remote problem diagnosis and technical support
- Replacement parts and labor for HP-branded components
- Coverage aligned to the original hardware purchase date
- Predictable multi-year support for long-lifecycle equipment
Service Terms
| Part Number | U0J11E |
| Coverage Type | Extended hardware support, parts and labor |
| Term | 5 years |
| Response / Service Level | Remote diagnosis and hardware support |
| Delivery | Registered with HP; coverage from hardware purchase date |
| Eligibility | Eligible HP hardware; register with HP after purchase |
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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