HP Care Pack – 3 Year On-site Parts & Labor
HP Care Pack – 3 Year On-site Parts & Labor is backordered and will ship as soon as it is back in stock.
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HP Care Pack – 3 Year On-site Parts & Labor
Product Overview
The HP Care Pack UJ217E (part number UJ217E) is a three-year on-site hardware support service plan for eligible HP desktop hardware. It provides 9x5 coverage with a three-business-day on-site response and full parts and labor. This is a service contract, not a physical product.
Product Description
This HP care pack covers three years of on-site hardware maintenance during a standard 9x5 business-hours window, with an HP-authorized technician dispatched within three business days of remote diagnosis. The plan includes both parts and labor for covered HP-branded components, so repairs are resolved at the equipment's location rather than requiring ship-back. Coverage is delivered as a combined electronic and physical service and supplements the original HP limited warranty.
The UJ217E on-site care pack suits organizations that keep HP desktops in fixed offices and want a technician to come to the device. It attaches to a specific eligible HP product and should be registered with HP after purchase to align the coverage window. For faster response, compare the 2-year next-day hardware support plan; for monitor coverage, see the 3-year next-business-day exchange plan. Browse more in the HP Inc. collection.
Key Features
- Three-year HP on-site hardware support term
- 9x5 business-hours coverage window
- Three-business-day on-site response
- Parts and labor included for HP-branded components
- Remote diagnosis with on-site technician dispatch
Service Terms
| Part Number | UJ217E |
| Coverage Type | On-site hardware support, parts and labor |
| Term | 3 years |
| Response / Service Level | 9x5, 3 business-day on-site response |
| Delivery | Electronic and physical service; registered with HP |
| Eligibility | Eligible HP desktop hardware; register with HP after purchase |
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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