Epiphan Pearl Nexus Support Plan+, 3-Year - ESP1886
Epiphan Pearl Nexus Support Plan+, 3-Year - ESP1886 is backordered and will ship as soon as it is back in stock.
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Epiphan Pearl Nexus Support Plan+, 3-Year - ESP1886
Product Overview
Three-year Support Plan+ for the Epiphan Pearl Nexus, building on the standard three-year plan with priority and remote support added.
Product Description
Support Plan+ covers everything in the standard three-year plan — phone support, limited warranty, firmware upgrades, and advanced replacement — then adds three years of priority support and three years of remote support for Pearl Nexus deployments that need a faster path to resolution.
Key Features
- Three-Year Phone Support, Warranty & Firmware Upgrades
- Advanced Replacement
- Three-Year Priority Support — Faster response than standard support.
- Three-Year Remote Support — Direct remote diagnosis and assistance.
Typical Applications
- District-wide or campus-wide lecture capture relying on Pearl Nexus uptime
- Courtroom and mission-critical recording deployments
- Organizations without dedicated in-house AV support staff
Frequently Asked Questions
What does priority support add?
Faster response times than the standard support plan when an issue is reported.
What does remote support cover?
Direct remote diagnosis and assistance from Epiphan's support team, in addition to phone support.
How do I get current pricing?
Contact Creation Networks for current pricing and availability.
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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