Eaton SMART2500XLHG – Medical-Grade Line-Interactive UPS

Product Overview

The Eaton SMART2500XLHG is a medical-grade UPS system built for clinical labs, diagnostic imaging suites, and other patient-care environments that require UL 60601-1 compliant power protection. As a line-interactive UPS for medical equipment, it delivers 2200VA/1920W of clean, isolated power with a leakage current under 100 microamps, meeting the strict safety thresholds required for equipment operating within the patient vicinity. Facilities managers and integrators specifying hospital-grade battery backup systems rely on this unit to keep imaging equipment, monitors, and diagnostic devices online through outages, surges, and brownouts. Every SMART2500XLHG ships with a 2-year limited warranty backing its full line isolation design.

Product Description

The SMART2500XLHG is Eaton's SmartPro medical UPS system, engineered specifically for clinical lab power protection where standard commercial UPS units are not suitable. Built-in Faraday shielding provides full line isolation, reducing cumulative leakage current from connected devices and satisfying UL 60601-1 3rd edition and IEC 60601-1-2:2014 4th edition requirements for use in patient care areas. The unit provides four NEMA 5-15/20R outlets and four IEC C13 outlets, giving facilities teams flexibility to connect both standard North American medical devices and IEC-corded diagnostic equipment on the same UPS. An input locking clamp and equipotential earth bonding lug support proper grounding in ophthalmology suites, imaging rooms, and other high-sensitivity clinical spaces. The valve-regulated lead-acid battery set runs on a 48VDC architecture and is hot-swappable, so facilities staff can perform battery replacement without powering down connected medical equipment. Runtime is rated at 4.4 minutes at full load and 13 minutes at half load, with support for external battery packs where longer ride-through is required. A USB port and optional SNMPWEBCARD slot allow remote monitoring of UPS status and site power conditions, which is valuable for hospitals and outpatient facilities managing multiple UPS units across departments. The 940-joule surge suppression rating adds an additional layer of protection against transient events common in older hospital electrical infrastructure.

Key Features

• UL 60601-1 3rd Edition Certification — The unit is certified for use within the patient care vicinity, satisfying regulatory requirements that standard commercial UPS systems cannot meet.
• Full Line Isolation with Faraday Shielding — Built-in isolation transformer technology reduces leakage current to under 100 microamps for patient safety.
• Dual Outlet Configuration — Four NEMA 5-15/20R and four IEC C13 outlets support both North American and IEC-corded medical devices on a single UPS.
• Hot-Swappable VRLA Battery — The 48VDC battery set can be replaced without powering down connected equipment, minimizing clinical downtime.
• 940-Joule Surge Suppression — Protects sensitive diagnostic and imaging equipment from transient voltage spikes.
• Remote Monitoring Ready — A USB port and optional SNMPWEBCARD slot enable centralized UPS status monitoring across a facility.
• Equipotential Earth Bonding Lug — Supports proper grounding practices required in clinical and diagnostic imaging environments.

Typical Applications

• Diagnostic imaging suites requiring UL 60601-1 compliant backup power
• Clinical laboratories protecting sensitive testing and analysis equipment
• Ophthalmology and outpatient procedure rooms needing isolated power
• Hospital and outpatient facility monitoring stations
• Patient-care vicinity equipment closets in medical office buildings

Technical Specifications

Frequently Asked Questions

Is the SMART2500XLHG compatible with equipment already installed in a patient care area?

Yes. The unit is UL 60601-1 3rd edition certified specifically for use within the patient care vicinity, and its Faraday-shielded design keeps leakage current under 100 microamps, meeting the isolation standard most compliance officers require for connected medical devices.

Can this UPS be rack-mounted in a facilities closet?

The SMART2500XLHG ships as a tower-format unit. Contact Creation Networks to confirm rack mounting kit availability if your installation calls for rack integration alongside networking or AV equipment.

How is the battery replaced when it reaches end of life?

The 48VDC VRLA battery set is hot-swappable, allowing facilities staff to replace it without powering down connected medical equipment, which minimizes disruption to clinical operations.

Does the unit support remote monitoring across multiple departments?

Yes. A USB port is standard, and an optional SNMPWEBCARD can be installed for centralized, network-based monitoring of UPS status and site power quality.

What warranty coverage comes with the SMART2500XLHG?

Eaton backs this unit with a 2-year limited warranty covering defects in materials and workmanship.

Can I extend the runtime beyond the standard 4.4 minutes at full load?

Yes, the SMART2500XLHG supports external battery packs for extended runtime in facilities where longer ride-through is required before generator transfer or graceful shutdown.

Who can I contact for help specifying the right medical-grade UPS for my facility?

Creation Networks' team can help you confirm load requirements, outlet compatibility, and isolation requirements for your specific clinical environment before you order.