Creation Networks offers audiovisual & video conferencing services for projects of all sizes - from a single meeting room to a nationwide deployment. You can count on us for your audiovisual technology system's design, configuration, programming, installation, and support. It is important that you get Top Quality products from the best manufacturers, and then purchase from a trusted partner who tests and installs what they sell, giving you the best value. Our goal at CreationNetworks.net is to only represent the top products and test everything before recommending or selling our solutions.
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- Key Features
- Shipping & Returns
Crestron Flex Care is a subscription support plan available for purchase for terms of one year or longer in connection with the purchase of eligible Crestron Flex conference systems.1, 2 The term of coverage under an active Crestron Flex Care subscription plan may be extended for a total period of coverage of up to five (5) years from the purchase of the covered Crestron Flex conference system, by purchasing additional subscription terms prior to the expiration of an active Crestron Flex Care subscription plan.3, 4
Crestron Flex Care subscriptions provide the benefits described below for the covered Crestron Flex conference system:
24/7 Live Support with Optional Cloud Connection
Crestron Flex Care guarantees 24/7, year round live remote support with a dedicated Crestron Flex support team.
Extended Hardware Warranty
The purchase of Crestron Flex Care extends Crestron’s standard limited warranty coverage period from three (3) years to a period of up to five (5) years, for all Crestron-branded hardware included in the covered Crestron Flex conference system, when continuous Crestron Flex Care coverage is maintained from initial purchase through the extended warranty period.3, 4
Rapid Advance Replacement
If a replacement device is needed during the warranty period, Crestron will issue an advance replacement unit before the defective unit is sent back to ensure minimal downtime.4
Discounted On‑site Support
If on site support is needed, Crestron Flex Care subscribers are offered a discounted, all inclusive daily rate without any hidden fees or added costs for travel and expenses.5
- 24/7 live remote support with a dedicated Crestron Flex team
- Rapid advance replacement4
- Extends Crestron’s standard limited warranty coverage period from three (3) years to a period of up to five (5) years, for all Crestron-branded hardware included in the covered Crestron Flex conference system, when continuous Crestron Flex Care coverage is maintained from initial purchase through the extended warranty period3, 4
- On site support discount5
|Crestron Flex Care Services1|
|Support Hours||Live 24/7, year round remote technical support with a dedicated Crestron Flex support team|
|Advance Replacement||Replacement parts ship prior to the defective unit being shipped to Crestron during the warranty period3, 4|
|Extended Warranty||When Plan coverage is continuously maintained from initial purchase through the extended warranty period, the Crestron Standard Limited Warranty coverage period will be extended from three (3) years to a period of up to five (5) years from the purchase of the Eligible Product, for all Crestron-branded components of the Eligible Products.1, 4|
|On‑site Support||Discounted, all‑inclusive daily rate without any hidden fees5|
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday before 1PM PST ship the same day. Orders placed after 1PM will ship the next day of business. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
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