Telestream Wirecast Premium Support (Studio and Pro) WC-PRM-MS00 is backordered and will ship as soon as it is back in stock.
Shipping Availability*
Shipping Availability*
Free Ground Shipping on Most Orders Over $250.00
Looking for the best price or expert advice? Give us a call at 1-888-230-3661 or use the Live Chat below. Buying 1 or 100, you may qualify for greater savings beyond the advertised price.
Telestream's experienced support team is just an email away! Get help resolving technical issues you may encounter in live video production or streaming.
12 months of Premium Support
Telestream's Premium Support program is an annual program. Your support contract takes effect immediately after you purchase, and you will have the option to renew it each year.
Premium Services Included:
- Online Case Submission (8am-5 pm PST)
- Case Submission Response Time Targets vary between tiers.
- Case Submission Response Time Targets (4 business hours)
- Premium Support customer will get priority response.
- Self-Service Resources
- Forum Community support, On-demand Training, and Knowledge Base
- Free Software Updates/Upgrades
- Stay up to date with the latest features and bug fixes/enhances.
- Phone Support
- Speak directly to our Wirecast experts.
- Eligible for Remote Access Services (RAS)
- Allow a support technician to access your computer, identify the issue and resolve it quickly.
At Creartion Networks, we do everything we can to create an excellent customer experience. This includes fast shipping and easy returns.
- Most in-stock orders placed Monday-Friday ship within 24-48 hours. General restrictions apply; please see our full shipping policy here.
- We offer a 30-day return policy from the delivery date on many products. Product restrictions apply. Restocking fees for the return of open-box items. Please see our full return policy here for more information.
Nationwide Audiovisual Services, Design, Installation & Support
Creation Networks is a trusted nationwide partner for complete audiovisual solutions — delivering expert AV system sales, professional design, programming, installation, and ongoing support to organizations across the United States.
From Microsoft Teams Rooms and enterprise video conferencing to LED video walls, live streaming production, and hybrid collaboration systems, we provide end-to-end AV integration using premium, certified technology from industry leaders including Crestron, Q-SYS, Shure, Extron, and Absen.
Whether you operate a single location or manage facilities nationwide, Creation Networks ensures your AV systems are designed for reliability, scalability, security, and long-term performance — helping your organization communicate more effectively and operate at peak efficiency.
CREATION NETWORKS — A PARTNER YOU CAN TRUST SINCE 2006










